Hi,
Using MyTVOnline app and getting on LiveTV Channel_lists_empty
however Vod loading fine and working ??
I tested on Magbox same provider and works fine
Is there a way to debug and see what is the reason ??
Cheerz
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Hi,
Using MyTVOnline app and getting on LiveTV Channel_lists_empty
however Vod loading fine and working ??
I tested on Magbox same provider and works fine
Is there a way to debug and see what is the reason ??
Cheerz
Hi,
It happens when, after start? When this happen you close MOL and start again, same message? Do you use under System -> start App - MOL ?
Hi,
It happens when, after start? When this happen you close MOL and start again, same message? Do you use under System -> start App - MOL ?
Hi,
Under System -> Start app : none
It happend always closed & started many times , no luck
However vod is listed fine & working
Is there a way to debug or something so we can see what is the reason it return prompt message channels_list_empty ?
is it the response timeout set inside the app ?
i'm using Formuler z+ last firmware & updates...
I have here Magbox same portal all loading fine...
is there anything i can help you so you can detect the issue ?
Regards
Until now was this only once reported and solved with start app= none. The reason was MOL started faster then get the list.
If Vod works fine, then this problem could be also on provider side. Can you ask them why you get with Z7+ empty list?
How to log:
1. Format USB Stick with Fat32
2. Make dummy file ->> _dump_log <<- in USB root or unzip the _dump_log.zip to USB root. Only this file should be in the root of the usb stick.
3. Insert into STB and reproduce the problem
4. Wait 10-30 sec. and remove USB stick. Inside of USB folder ->> x:\log <<- you will find now your log file.
Hi ,
I got the log file now
how i can send it to you so we can analys/debug?
i'm trying to locate the error
Thx
Upload: Extended answer -> Attachment in posting.
Here you mate,
I just renamed dns to sam.me
Let me know as i have invoked the stalker get_all_channels manually i get results OK and Magbox is OK
so i presume should be some issue on parsing or typo error
I appreciate it
Ar
Display MoreHi,
Using MyTVOnline app and getting on LiveTV Channel_lists_empty
however Vod loading fine and working ??
I tested on Magbox same provider and works fine
Is there a way to debug and see what is the reason ??
Cheerz
e
Are you using OK2 by any chance?
The same happens to me but only with OK2. The other server is fine.
If I move OK2 to Buzztv box, it loads fine.
I don't know if this is OK2 or Formuler issue.
Mind you, OK2 switched streaming to h265
I don't know if this could cause this issue.
Hi,
Not using Ok2 and nothing to do with channel playing or not , it's even not listed
This is Dev/Tech discussion thread
@SAM did you saw the log ?
Thank you
Log file is very big, will come later again to you after checking all.
pick content
between 03-28 01:39:23.133 13700 and last content file as it was the time usb was inside and loaded portal
How is your box connected to internet, Wifi / Lan or is both activ?
Could you please restart your router and do software reset under system and set again?
This is what we can try with the box. Else what i found provider dependent, in pm.
box is connected via LAN
I only tried Wifi after i got channel_list_empty to analyse traffic (get box response to analys)
I already contacted over PM
i really appreciate your help , cause i made all normal stalker request manually and all working fine...
is there a way to contact me over pm so we can fix it easly , i'm sure we will find a fix as i'm a dev also
Cheerz
Btw i'm not asking for MyTV Online app update or anything
Just to see the reason why the app fail loading the channels , missing parameter or variable type...
Bumping this as i have the same problem since yesterday. Did this ever get fixed?
I have 3 portals loading fine with different IPTV providers since i purchased the box at Xmas, but since yesterday remaining 2 portals which i have never tried to use, i get the orange loading bar progresses only halfway and then hangs,after a few minutes i receive error message: "channel_list_empty"
Box is up to date,connected via Lan, MOL is set to "none". I have tried 2 different providers with same result.
I have unplugged modem,router & box left for 10 minutes then booted up modem till all lights stable,booted up router till all lights stable then plugged in Formuler but still not fully loading on remaining 2 portals,please help me!!
Regards
Temujin
This issue is already fixed:
MYTVOnline Version 1.9.24
Do factory reset.
Just did a factory reset and my current firmware version now is: 1.2.28 and current IPTV version is: 1.9.35,still having same problem.
Regards
Please contact the provider in this case.