I got a new Formuler Z7+ a week ago. The biggest problem I have is that USB connected
to the device is hid from my home network.
First time connected, I updated to the latest software.
At the beginning I was able to see the USB connected to the device in 3 network computers. Sometime later it disappeared from one computer, next day from the second computer and now I can’t see the USB from any computer at all.
I have used the USB2 and USB3 ports on device, tested with WI-FI and Ethernet and reset the modem several times. I also have factory reset several times, formatted USB with Rufus and windows 10 explorer without luck.
All USB sticks popup on the computers perfectly. I can see them if I use the file browser app on device, and I can write while they are connected to the device, for example recording video.
I mean, I have done everything possible.
My question: Is this a signal to contact reseller for exchange or I’m missing something else (can be?).
Thank you for the feedback.