Air Sync Remote Z exit button missing

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  • I recently lost my remote control for Z7+ and have been using this remote on my phone. I had some issues with new firmware so I restored factory settings. However, now I can't seem to get past the screen setup screen where you move the screen to fit the edges as it asks for exit key to continue. I cannot find exit key button anywhere on the application. Am I missing something or can somebody help me get past this screen. Pressing back button takes me to WiFi/wired connection setup.

  • Hi,


    Unfortunately there is no EXIT key available in the Air Sync Remote Z app.


    To get past the Screen-adjustment screen, connect a USB keyboard to your Z7+ and press the "ESC" key.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Hi,


    Unfortunately there is no EXIT key available in the Air Sync Remote Z app.


    To get past the Screen-adjustment screen, connect a USB keyboard to your Z7+ and press the "ESC" key.

    Thank you for your reply. I'll try that. Maybe a suggestion for the next update for the application could be to add that button on the application or remove the press exit key on that screen in the firmware.