MYTVOnline Portal issue

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  • Hi,


    I use 2 portals on the Formuler box.


    The one works good. The other one when you switch from channel or go to another category it suddenly loads the portal again or goes to the home menu. This happens often.


    I tried the portal on the Z Prime, Z+ & Z Nano.

    The Z Prime & Z+ goes to the home menu and Z Nano starts reloading the portal.


    The box has the latest firmware and MYTVOnline and this problem since a long time.


    I tried the same server on other devices like MAG and didn't get any issues.

    Edited once, last by Onknown ().

  • Currently running the latest firmware and still they didn't solve this problem.

    When I change to another channel the portal starts loading regularly.

    The other models also has this problem.

  • Sounds like it might be portal related, or maybe it could be your device.


    Do a factory reset of the device to see if the problem goes away.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Sounds like it might be portal related, or maybe it could be your device.


    Do a factory reset of the device to see if the problem goes away.

    I tried factory reset and also another device and model but still the same.

    The portal works fine with the other brands.

  • After many months the problem isn't solved yet.

    At first it started reloading the portal but currently it goes to the home menu.

    If I start and use StbEmu I don't have this problem.

    Edited once, last by Onknown ().

  • After many months the problem isn't solved yet.

    At first it started reloading the portal but currently it goes to the home menu.

    If I start and use StbEmu I don't have this problem.

    Have you verified it is a normal stalker portal?

    There are some strange web-portals out there that aren't based on stalker. In this case, it is not supported by mytvonline.


    Open a support ticket at https://support.formuler.tv and provide the portal URL so the developers can take a look at it.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Onknown

    Changed the title of the thread from “Loading portal issue” to “MYTVOnline Portal issue”.
  • Thanks for the tool but it didn't help.


    As i told i use 2 providers, the one works fine and the other crashes only on Formuler boxes.

    Also using m3u crashed the device from MYTVOnline to the homescreen.


    The problem is MYTVOnline. When I use on the same box StbEmu it doesn't crash.


    My trust is gone. They even don't respond to your support ticket.