New IPTV Version 1.9.43 not downloading

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  • As above the new SW Update says downloading but just sits at 0.00/9.87MByte and never moves


    Tried after clearing cache and it flashes up current version is latest (1.9.41) then changes to Start upgrade

  • Please try to download the upate from the Market:


    Home >> Market >> MYTVOnline

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Please try to download the upate from the Market:


    Home >> Market >> MYTVOnline

    Trying through the Market gives me a msg insufficient Space even though I had 700Mb free I have cleared cache on a few apps and tried again same msg rebooted the Z7+ I now have the following 2.29 GB used of 3.87 GB and this time it updated from the Market


    Many Thanks

  • There are sporadic reports from users with the same issue.


    Based on the reports, it only seems to affect a very small percentage of users.


    We are aware of the issue, and will keep monitoring the situation to see if the cause of the problem can be found.


    Glad to hear you were able to get the update.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Hello,


    I can not download the version 1.9.43.r1797 it is 0%.


    I can not download anything as an application even after a factory reset.

  • Hello,


    I can not download the version 1.9.43.r1797 it is 0%.


    I can not download anything as an application even after a factory reset.

    Are you using the update app?


    Try to download and install it from the market.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.