Mytvonline not working

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  • Im not well up on the teck of this I'm afraid and don't want to sound stupid but I bought a formuler z box in a go free TV shop in Dublin and it has since gone out of business and mytvonline app no longer works. I only had it 4 weeks when this happened. When I go into the app it says check your Internet connection and portal URL. I have high speed fiber broadband and it works fine.

    Any ideas please? Tks. ;(