Slow Zapping

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  • Are you using the CH UP/DN buttons for zapping?

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  • Good morning together,


    me and a lot of other customers have a similar problem.


    We have two portals. With the normal portal from the iptv provider everything works fine. But since a few weeks (2-3) on the other portal from xtream zapping takes up to 20 seconds. when this happens it takes up to one hour than it works normal again


    when the issue with zapping and xtream happens and we try out the other portal on the other portal everything is ok. its just with xtream portal

    and it seems not to be a client problem, cause this happens to nearby 20-30 people


    is there an known issue, an solution?


    Greetings

  • Hello.


    If you are able to reliably reproduce the issue, please PM me for further debugging assistance.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Thanks for your reply, in last time, i didnt receiver messages for this issue, if it comes up again and not just one day, i will try reproduce it. thanks again for your help