Model: Formuler Z Nano
Retail Box or Provider Box:
Firmware Version : v2.8.13
IPTV Version : v1.9.15
Did you factory reset your device? and when?: yes /no
Yes, in menu. Dont know if hardware reset is possible and what keys to press...
Update to IPTV Version : v1.9.43 is not shown in update menu.
Portal loads repeatedly. Menu "TV Series VOD" not shown.
What have you tried if anything to rectify the issue?
-factory reset in menu
-powered off device
Thanks for help