Z Nano: Update to IPTV Version : v1.9.43 is not shown in update menu.

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  • Hello,


    Model: Formuler Z Nano



    Retail Box or Provider Box:


    -Retail Box



    Firmware Version : v2.8.13


    IPTV Version : v1.9.15




    Did you factory reset your device? and when?: yes /no


    Yes, in menu. Dont know if hardware reset is possible and what keys to press...



    Update to IPTV Version : v1.9.43 is not shown in update menu.

    Portal loads repeatedly. Menu "TV Series VOD" not shown.



    What have you tried if anything to rectify the issue?


    -rebooted device

    -factory reset in menu

    -powered off device


    Thanks for help


    Best regards

    Phil

    Edited 3 times, last by Phil_Kay ().

  • Phil_Kay

    Changed the title of the thread from “Bekomme IPTV Update nicht rein” to “Z Nano: Update to IPTV Version : v1.9.43 is not shown in update menu.”.
  • Engineers checking now.


    We're in the middle of upgrading our OTA software deployment backend.

    Will try to get this sorted out ASAP.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • The issue has been resolved.


    Please try again.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

  • Newest update is installed.


    First days it worked. But today sometimes the portal loads repeatedly on start up or restart... so i have to click exit on remote control to cancel connection to get to the menu to load portal manually... then it works...

    Edited once, last by Phil_Kay ().