Defective Device How to Return for Replacement NOT REFUND

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  • Dear All,

    First of all, I find it easier to fly a plane then to get this device working. Just 1 day of working then kaput!!!

    I tried all the options in all these threads with no luck. Including reset tool.

    I did exactly as instructions states then it gets started into network selection then shuts down recycle power then in the same cycle.

    I did submit a ticket on Oct 12 but no response yet

    Looks like I was sold a defect devise. Does anyone know how to exchange/swap?

    I don't need a refund just a working device.

    Many thanks,