Hello, I bought a Formuler Z+ about a month ago to use with IPTV service. Everything was going well until earlier this week the box stopped receiving the remote signal. After several tests I was able to find out that this problem/bug only happens when using the MyTvOnline app because using other apps (ex. youtube) works without problems. When this happens, I disconnect the plug (let it pass few minutes) and when I reconnect the box, the remote starts working correctly again. I did a factory reset and everything seemed to be working again like it did in the first weeks but it only lasted 1 day. I did not find any similar problem online and I would like to know your opinion if there is any solution or if i need to replace for a new one? ... because without command is difficult to enjoy the experience.
PS: Of course it is not the remote batteries because I tested with new ones and the originals that are only 1 month old.
Thanks.
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