MOL2 portal conneciton successful but blank screen

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  • Hi,


    I just bought the Z8 and I’m having issues with connecting to my provider via MAC registration on the MOL2 app. When I look on the page where the portals are it says it’s connected, and how many days I have remaining. The portal loads completely when I open it. However when I open that page I just have a blank screen. When I go to EPG it’s completely empty. I did not get any error codes.


    So far I have updated the box to the latest firmware, factory reset the box, tried changing the connection from WIFI to Ethernet, tried using it with a VPN and without, uninstalled MOL2 and reinstalled it. I have contacted my seller to see what he says but other then that I have no idea what I’m doing wrong. I have followed the tutorials provided on this site but I’m still struggling.


    I'd be grateful for any guidance. Thanks

  • Hi,


    I guess ID (00:1A:79:xx:xx:xx) is properly registered as MAC on provider side otherwise you would not connect. Ask him what he use Stalker or Minis*** higher then 5.3?

    Are you able to make XC Api portal with existing data or use same sub with M3U url?

  • Ask him what he use Stalker or Minis*** higher then 5.3?

    I believe the service is compatible with both. Yes, Minis*** is higher than 5.3.


    Are you able to make XC Api portal with existing data or use same sub with M3U url?

    I will ask.


    Thanks for responding so quick.