Hello, I have a Z8 box, occasionally when I want to open the channel list and change channels, or when I want to switch to live channels from Vod movies, the screen turns black and the channels do not open. Channels open when I disconnect and reconnect. I tried everything on the forum, deleting the cache, resetting the box to factory settings. But unfortunately, there was no solution. I've also tried the Xtream api and the Mac portal, but it's always the same. I wonder if you can help me.
Formuler Z8 Portal disconnection
- kazemx
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Hi
here are allot of wich have the same issue incl myself. It is sinds the last update 26.8.
a later hotfix didnt solver the issue.
so we all are waiting for Update because everything worked wel before 26.8 update.
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same story here, do not understand why we cannot roll back to older version thats work
also do not understand why rollout a FW or HOTfix before testing , and why is it OUR risk if we update the release software, we trust the
enigineer who create the FW or Hotfix.
So take a beer, and wait......
also lessons learn I WILL NOT UDATE anymore
Pinnoes
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Are you all using a vpn. If not get one
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Hi Den 123,
i am not using vpn before, so why i must used now?
i installds tivimate and this works on the Z8 so the problem is in mytvOnline2
Pinnoes
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Hi Den 123,
i am not using vpn before, so why i must used now?
i installds tivimate and this works on the Z8 so the problem is in mytvOnline2
Pinnoes
yes i think so the same
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Load surfshark free trial vpn Use wireguard.
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I don't think vpn has anything to do with this problem. Unless it's the isp that blocks iptv....
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I have found it will make difference free trial 30days cost you nothing
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I use vpn, tried a few, but I've found a big difference in speed if i get a vpn from my own country with lots of servers to choose from.
Surfshark were slow for me even if I used a server here. Nordvpn was fast but some of their servers were blocked by my provider and even by fast.com...
I'm trying a native vpn now and get real good speed from the z8, 220/90 out of a 250/100 fiber line....
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Surfshark. You have got to use the wireguard. In it. It’s faster than Nord. It’s the fastest. Also free 30day trial you can also set to multi hop
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I only use wireguard. You can't say one is faster than the other for everyone. Different vpn's are better or worse in different locations of the world.
I have tried Surfshark, for me it was not the fastest by any means. Nordvpn was a lot faster altough it had other negative aspects.
Where I live I've found 2 other vpn providers that gave me maximum speed and really good demerit policies. For example servers without harddrives which mean they can't even log traffic...
So yeah, I suggest trying out different ones and see which one fit your needs and location best.
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Ok good luck
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Same issue here
Not using vpn
Should not be the first one to update in future!
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I have the same problem and its not related to VPN as I have tried that for months, it started for me in summer and even after several factory resets and all kind of setups it still looses image after a while. It can run fine for 3-4 hours and at worst times it stops 10 times a hour.
Questions for you:
Is Formuler aware of this problem?
In case they are, what did they say?
2 friends of mine have the Z8 also and they have the exact same problem as I do.
Bought a Formuler Z8 Pro and all is good but the Z8 is still with theese issues.
PLease help guys(and gals) and also calling for help from Admins
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It can run fine for 3-4 hours and at worst times it stops 10 times a hour.
Sorry to say but this is not Formuler issue if the Provider is overloaded or the ISP have some issues.
Did you try other provider with 24h trial account?
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Sorry to say but this is not Formuler issue if the Provider is overloaded or the ISP have some issues.
Did you try other provider with 24h trial account?
Yes same with other providers. It is not ISP or provider. As I said I have 2 boxes at home and the Z8Pro is just fine but not the Z8. Same provider and ISP.
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Please, in this case open a new support ticket at https://support.formuler.tv and provide detailed issue description. If necessary include also screenshots or small videos from the Issue. Write also that this only happen on Z8 and not on Z8 pro. Thank You.
Btw. I would also install the latest Beta and test.
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I have the same problem, has this issue been solved?
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I have the same problem, has this issue been solved?