Hello,
I have several Formuler Z+ Neo boxes with the mytvonline2 app and have the black screen problem as well.
I am using the portal function and it loads without issues, channel list loads and at first I can watch without any issues. But when changing channels after some time it won't load any of the channels. The screen just stays black. It is really frustrating because I personally also recommended this box to other people.
Before the hotfix or at least until a few days ago everything seemed to work fine even though some others reported the same issue as well over here in the forum. All boxes I have are less then a month old and some of them do not show this problem as they are on the older myiptvonline2 I guess. I am worried if the other boxes will show the same issue as well. There are at least 2 Z+ Neo boxes which show this problem. The problem is with the box as I have different boxes on STB Emu in combination with the Mi Box which works fine.
I already tried all of the possible solutions, from factory reset(several times) to using a vpn and clearing cache of the mytvonline2 app. I really would like to see this problem fixed soon. I am seriously considering sending all boxes back.
Are there any short term fixes which can be applied? Or some settings which prevent it from happening?
Thank you.