missing android button for settings in home page

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  • Hello people, i just found out that the android settingsbutton is missing from my homepage, i saw on youtube movies the button should be there , can somebody explain that to me please?
    And how can i get inside the [lexicon]settings[/lexicon] on maybe another way, because i am trying to install Kodi, but i have the idea my device isn`t accepting any apps that come from another source than google playstore, and that would be a real shame.
    Kodi website keeps telling me the file can not be installed because of a parseer fault, problem occured with the parseren from this package, what can i do? :neutral_face:


    Thanks a lot for the help, :winking_face:


    Robert

    • Official Post

    Hello,


    Your device has been locked down by your dealer or IPTV service provider.


    They applied a configuration file to your box that hides the Android menu.


    Please contact your provider or dealer for the unlock code.


    If they do not provide the code to you, please reply back to this thread.

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.