Hi,
My Z10 Pro is dropping channels using the following:
LG 4K OLED TV,
MyTV online 2,
4K Live IPTV.
Tried all available resets and replaced cables etc.
Speed Test says 75 to 92 download speeds.
Any suggestions appreciated.
Formuler Z`10 Pro dropping streams
-
- Help
- Z10 Pro Max
-
WilliamO'G -
November 27, 2024 at 5:00 PM
We asking all new users to read the articles below, before creating their first posting or thread.
- 4. Instruction Articles
Please note, in this forum are only English threads and postings allowed, without any exception!
Please follow the forum rules, thank you for your understanding.
-
- New
- Official Post
Display MoreHi,
My Z10 Pro is dropping channels using the following:
LG 4K OLED TV,
MyTV online 2,
4K Live IPTV.
Tried all available resets and replaced cables etc.
Speed Test says 75 to 92 download speeds.
Any suggestions appreciated.
By dropping channels, I am guessing that you mean the channels are not connecting?
Are you getting any error codes?
Does the issue occur on every channels?
-
- New
- Official Post
Please provide a video that shows the exact issue for further investigation. You can upload the Image/Video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.
-
- New
- Official Post
Display MoreSorry I am in my eighties and your suggestion is way beyond me.
When changing channels I frequently get a blank/black screen.
To get back to viewing I do the following:
Press "HOME" on the remote.
Press "POWER".
Press "RESTART".
Sometimes I will have to do the above 2 or 3 times to get back to viewing.
Other times I disconnect the power from the Z10.
HTH.
Are you getting any error codes with the black screen?
If so , please let me know which error you are getting
-
- New
- Official Post
Remote unable to select any channel when black screen appears.
Only channel is black or entire screen is black and you can not even see the OSD or menu in MOL2?
-
- New
- Official Post
Ok. Go to main menu -> settings -> device preferences -> Display -> Set right resolution, then HDCP 1.4<->2.2, depends what is now set. Restart the Box and TV.
-
- New
- Official Post
Where do you live? 60HZ NA/Canada?
1. If in EU, change to 4K 50HZ if NA then 60HZ
2. Change DHCP to 1.4 and restart box again.
-
Display More
Big improvement since shangind to "4K 50HZ" and "DHCP to 1.4."
50% to 60% reduction in interuptions.
Black screen has now been replaced by automatically being taken to the "APPS" screen where My TV OnLine 2 is already selected.
Clicking on My TV OnLine 2 gets me back to viewing.
This occurs at about half the frequency of the black screen incidents prior to above changes.
Above in this post based on one nights viewing.
Try setting up mol2 as starting app,this might prevent the relapse to Homepage
