We asking all new users to read the articles below, before creating their first posting or thread.
Please note, in this forum are only English threads and postings allowed, without any exception!
Please follow the forum rules, thank you for your understanding.
You didnt,by accident,press the mute button on your remote?
You didnt,by accident,press the mute button on your remote?
Haha no. This is weird. I have tried everything. I want to throw the box out of the window. How can this even happen? I saw another thread about this problem but its closed and it didnt say anything how he fixed it, if he ever did. Tv - Sonos with HD-cable. Formulabox - Tv with HD-cable. It has worked perfectly fine 6 months and suddenly the sound just stopped on the box.
Haha no. This is weird. I have tried everything. I want to throw the box out of the window. How can this even happen? I saw another thread about this problem but its closed and it didnt say anything how he fixed it, if he ever did. Tv - Sonos with HD-cable. Formulabox - Tv with HD-cable. It has worked perfectly fine 6 months and suddenly the sound just stopped on the box.
Are you using the Formuler BT1 bluetooth remote? If yes,
Open the Formuler remote app > select BT1 > Select Volume Setup >
Check the Android System volume level and make sure it isn't all the way down.
After that open the Software Update widget in the Settings and make sure you have the latest firmware installed on your device.
Are you using the Formuler BT1 bluetooth remote? If yes,
Open the Formuler remote app > select BT1 > Select Volume Setup >
Check the Android System volume level and make sure it isn't all the way down.
After that open the Software Update widget in the Settings and make sure you have the latest firmware installed on your device.
Yes i have Formuler GTV-BT1. I have done that as well. Volume is at its highest and on FORMULER. I have the latest update on the box from 2th december. Is there any update i should do on the remote as well or is that the same as the update for the box? What can be the problem? Isnt this really weird?
Open the settings widget on the home screen of your Formuler and toggle the Surround Sound option on or off to see if there is a difference.
Open the settings widget on the home screen of your Formuler and toggle the Surround Sound option on or off to see if there is a difference.
Done that as well. Nothing happened. Feel like i tried everything
Done that as well. Nothing happened. Feel like i tried everything
Connect the Formuler to a different TV to see if the sound comes back
Connect the Formuler to a different TV to see if the sound comes back
Thats the only thing i havent tried yet i think. I will try that to see if its the box or if its something else.
Connect the Formuler to a different TV to see if the sound comes back
Ive tried it now and the sound is working on my other TV. My wife told me that our toddler grabbed the formuler remote and after that the sound disappeared. So what could it be? Some setting that takes away the sound? It didnt work in none of the HDMI input so thats weird.
Ive tried it now and the sound is working on my other TV. My wife told me that our toddler grabbed the formuler remote and after that the sound disappeared. So what could it be? Some setting that takes away the sound? It didnt work in none of the HDMI input so thats weird.
Reset your tv?
Ive tried it now and the sound is working on my other TV. My wife told me that our toddler grabbed the formuler remote and after that the sound disappeared. So what could it be? Some setting that takes away the sound? It didnt work in none of the HDMI input so thats weird.
I understand your struggles with toddlers and their fascination with remote controls 
Based on your observations after connecting the Formuler to a different TV there is a high possibility that some setting in the original TV's settings was changed. Check all menus related to audio in the TV's menu system. If all else fails, reset the TV as recommended by another user.
I understand your struggles with toddlers and their fascination with remote controls
Based on your observations after connecting the Formuler to a different TV there is a high possibility that some setting in the original TV's settings was changed. Check all menus related to audio in the TV's menu system. If all else fails, reset the TV as recommended by another user.
Yes and they always find functions that i didnt now even exist.
Ok that was the thing i really wanted to avoid 
but if its the only option. You think it will work if i do so?
Yes i tried every sound setting on the tv and change every setting but no sound 
You think it will work if i do so?
I admit my reason for recommending the tv reset is only based on the results of your trials and not previous experience or knowledge of your specific issues. I have never encountered the issue you are reporting before. Therefore there is a possibility the tv reset will not solve the no sound issue.
One other thing you could try is to pair some BT earphones/buds/pods to your Formuler to see if the sound is reproduced when playing any media file.
