Hi I have a Formuler Z11 pro max android box , lately upon power up I have no signal and the only way to resolve by this is a forced reboot. I am using the latest firmware and am using a high speed HDMI cable any suggestions will be much appreciated.
Formuler Z11 pro max signal loss
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- Z11 Pro MAX
- Help
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Javindra -
March 11, 2025 at 5:29 PM
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- Official Post
Hi,
please describe in detail no signal, what happens after power up, do you see home menu and happens then or just the Info "No Signal" without any picture?
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- Official Post
Ok, please check in Android Settings -> Device Preferences -> Display and Sound -> HDCP Setting and change from current to other 1.4<>2.2. On older TV`s is 1.4 better choice.
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The settings for this are on the Formuler device, not the Smart TV.
You'd head to settings (usually gear icon, top right) and then go into the Android settings on the device itself. I believe then Device Preferences, and then Sam's directions above.
The thing is though, is in my experience, it's disabled by default and is something I enable myself.
So you may wish to experiment with these toggles.Otherwise as long as the LED on the box is white and not red, then the issue is likely with your TV input or the HDMI cable itself
Lastly, try switching HDMI inputs
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Hi I have a Formuler Z11 pro max android box , lately upon power up I have no signal and the only way to resolve by this is a forced reboot. I am using the latest firmware and am using a high speed HDMI cable any suggestions will be much appreciated.
Also you never explained if you're shutting the box down at power down. A lot of people have this strange habit of thinking they MUST power down constantly.
If your LED light is red, this would explain the symptoms easily. -
- Official Post
Temporarily remove the HDMI selector box from the device chain. Connect the Formuler directly to the TV and test again to isolate the issue.
