Posts by Bilstax

Mol3 > Menu > Content Manager > Content Sources > Choose Mac > edit > Advanced Option > Mac ID

You can control the Z11 device with 'Google TV' app.

As newer formuler devices are released, the Android version is also upgraded, but as it does so, compatibility with Apps such as the Zank remote app becomes increasingly limited.

It isn't possible to download or record TV series using Mol2.

Certainly, previous models of the Z11 series had a fixed screenshot storage space,even after turning the device off and on.

Try sending the log > https://support.formuler.tv/kb/article/82-…-and-send-logs/

anyway schedule recording is to select the desired program , why is the date change option necessary?

After installing 'TV File Commander'App from Martet, you could see the screenshots by selecting the USB of SD card where the screenshots are saved.

I just tested it with the Z11 Pro Max, and after long pressing the 'OK'button on the Icon which you wnat to move, moving it to the desired location and pressing the 'BACK' button, it is fixed to the moved position.

Try again after unplugging and plugging in the device.

Quote from wullboy

how do we take log readings please...

1. unplug your power cable and plug the cable back in
2. reproduce the issue with your device
3. Go to Home > Settings > Device Preferences > About > Report a Problem > Send logs
   
   Before Sending logs, please write down your Tracking # on the left-side of the screen
4. reply to your ticket with the tracking# in step 3

Quote from Robertocarlos14

Unfortunately, I tried all the suggestions but still not turn on.

I tried to switch my z10 with my z8 and it works fine with the z8.

So definitively, my issue is with the z10 box.

How works the warantee with the giveways ?

I am a little bit worried about reliability of z10 : I never had issues with my z8 for 3 years

If you have a problem with a device received through Giveaway, you will need to contact to Formuler supporter and they will guide you on how could you get a repair or exchange

Quote from yansen

where do i get file "Formuler_Sz7_Factory_Reset_Tool.zip" ?

https://hf-files-oregon.s3.amazonaws.com/hdpformuler_kb_attachments/2020/04-03/60cefa5a-a132-4303-b1cd-b27464616eca/Formuler_Sz7_Factory_Reset_Tool.zip

Isn't enough the 'Schedule Manager' on the menu where you can check your reserved recording?

First of all, regarding this symptom, it's better to request a portal update from your service provider first.

Since GTV is a device based on Android tv, it's impossible due to restriction about backup&restore function.

To use the function you want, you will need to purchase another Z series devices based on aosp.

In addition, Mytvonline is not a Google supported App, so sharing through google account isn't possible too,,

Quote from KellyM67

This is a fake Formuler remote. you must request an exchange with your seller.

When you press a button on the legacy remote, does the LED on the Z10 SE blink in response?

That would be impossible, cause locked group, channel's favorite setting is more priority

You could use it similarly with Mol2 while setting up to 'disable' unused portals in contents manager.

There are old and new versions of the legacy remote as well. If you purchase the old version, it will not pair with the Z10 series.

Is the letter '02F9' written in white under the remote?

IPTV service shows images provided by a provider through their server.

Of course, the EPG or description of the contents is also provided from the server side.

so it's impossible for the settopbox to recognize the contents in the service and display the year or etc.

The bluetooth function will haven't any problem with controlling the device even if you are next house

And sincerely, if you are having the Formuler Z11 series, rather than purchasing an IR Extender, it's more recommended to purchase the Formuler BT1 remote and use the Bluetooth function.

search and purchase from online shops such as Amazon or eBay. it would be better.

Quote from Rmini

Right I see, so there is actually no fix? A repair or replacement is the only thing possible in this situation?

That's right, there is no way to fix it if that software reset doesn't work.

Since the warranty period in Europe is different from 2 to 3 years depend on where you are, so check the period and apply for replacement / repair with a receipt.

Quote from Rmini

Thanks for the reply, as I mentioned in my first post I have already tried this method and it doesn’t work.

If software reset isn't possible with the 'update.ird' file, you must ask your seller or provider for a repair or replacement with the sales receipt.

basically, HTTP 404 errors mean the channel request can't be found on the server.

So if you installed already the latest firmware update, try to unplug and replug it.

And if buffering or lagging occurs even in another IPTV app such as 'IPTV smarter pro' , it means IPTV server problem.

Because error code http 4xx is a symptom expression method of Formuler devices.

Try to following this instruction below

1.Check update.ird file integrity before proceeding

(Download "Formuler_Sz7_Factory_Reset_Tool.zip" file from the right bottom of this page --->)

2.Copy update.ird to USB root (Use formatted USB with the NTFS file system)

3.Power off device

4.Insert USB into device

5.Power on device while repeatedly pressing the CH-UP button on the RCU. Press the CH-UP button repeatedly, don't hold it down.

6.Update progress bar appears on the screen. Stop pressing the CH-UP button

7.Wait for the progress bar to reach 100%. The device will reboot automatically when finished.

Install the 'send files to tv'app on both devices and try sending the files.

https://apkpure.com/bbc-iplayer/bbc.iplayer.android/download

this version works well

try this first

Try this

Settings - Device preferences - Sound - Select formats - change between Auto and None.

As in the comment above, physical disturbance could induce disconnection,

eke install the BT1 remote firmware update from 'Formuler remote' App also.

Does the symptom only occur in the favorite group?

or does the same symptom occurs in another extra group too?

HTTP 4xx error is an error that has already been resolved with the version 10.10.31

but due to the current firmware update problem , the new version firmware could not be downloaded, so the old errors seem to occur.

asap the dev.team will release a new firmware update to resolve this problem.

Report a problem, send logs and write the tracking number when creating a ticket to the helpdesk.

Settings > Device settings > About > Report problem 2. Please create a ticket on our helpdesk: https://support.formuler.tv/home/

-> You can see the chat box on the right side

Could you provide a photo that shows the your software version ? if this symptoms persists after latest update, you will have to send it

to the dev.

You can upload the Image/Video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.

This issue have been fixed few months ago , try to do latest software update

Can't see the Image, could u reupload it?

which model do u have? on my z10 pro max with out any problem.

everything works fine, including entering chrome and playing video

Internal memory can only be expanded with the microSD card.

Unless a new box is released due to a realistic facelift,

It would be impossible to add ram performance or av1 codec support.