can not update the remote anymore since blue tooth connection isn't there anymore. current firmware version of the remote is showing (app: 1.2.6 & DB 3.0.0).
batteries have been replaced and not an issue here.
any other suggestions - how to get blue tooth working - anyone ?
Sorry it didn’t work. Thanks for the suggestion. I believe the button itself at the contact terminal msg have stopped working. Any one else has any other ideas.
The menu key (the three lines) button stopped working on my BT1. perhaps a hardware issue. No success despite trying various options. In the process, I also accidently unpaired (blue tooth) functionality and can use this remote now ONLY in IR mode. I have although reprogrammed the 'menu button' functionality (using an alternate remote) and assigned this functionality to one of the reprogrammable dot keys. My issue is that I can no longer pair the remote (Bt1) in blue tooth mode using the two physical buttons (Menu+OK) keys, since the physical button (menu) is the one that is needed to pair it. The 'soft' programmed dot key menu button does not allow enabling the blue tooth search. In other words, my BT1 remote is now working only a simple IR remote and is range/direction sensitive unlike blue tooth remote. Any tips to get it working as a real blue tooth remote would be appreciated. Thanks.
thanks daisy for your suggestion..it worked and the problem solved.
I am having trouble 'unselecting' a favorite (and remove it from appearing in my favorite folder) when actually a VOD content no longer exists. I had a selection (in VOD) marked as a favorite previously but the provider chose to update the content and no longer made this available for viewing. When browsing over this selection, i get a message something like this 'failed to upload media'. Upon further searching for this particular media by name, the search resulted in no such content and that's how i know provider has removed this content from appearing in their database. There are no 'favorite star' or 'watch' buttons enabled beside this media selection (in favorite folder) so I may unselect it. Looking for some help in unselecting this media title and appearing in my favorite list. Thank you.
sam..if james not interested in getting his free box/gift, my number was 488 (maybe next one closer to 478)..i can use a new box..thx
i suggest turning afr rate to off as i have done it and as a byproduct of this, the channel switching is much faster as well..don't think you can blame gtv for providing you more features than less..
i have the same issues on the volume control where if the audio is streaming in AAC format, BT1 remote works, and if audio streams in DD format, volume is out of whack and a pop message 'audio passthrough active, use TV IR to control the volume'.
i have no ARC capability on the home theater audio system, so ARC or eARC is out of the question..I have run into the same issue just alone in watching live TV which gives me a clue why I experience what I experience in watching NetFlix. So, in other words, watching live TV, when the audio stream is AAC, colune control is possible through GTV remote vol control up/down. I was flipping through another live TV channel where audio was streaming in DD format and the upon pressing volume control up/down, the pop up message 'audio passthrough active, use TV IR to control the volume' shows up. only Mute button works in this case. So any help in knowing how to fix this issue would be helpful.
i have another kind of a volume issue..I an using digtal (audio) port of my tv to feed-in audio to an external device for amplifying sound..everything works great when watching iptv..problem is only when watching Netflix app on GTV. the ability to control volume is gone and i get a message 'audio pass through active...use IR of tV device to control volume'....having gotten some clue above (turning surround sound off in GTV sound seetings), I got the volume control of the GTV to work, however, the audio quality was so poor and devoid of any meaningful experience..any feedback/settings would be appreciated that would allow me manage both watching Netflix and control its volume through a single GTV remote would be appreciated while still listening to original audio quality of Netflix content..thanks.
i had earlier faced similar picture quality problems and solved through some help from the members and trials on my own..both the TV used in the process and what settings were needed can be accessed through this link posted previously..hope this helps..
IPTV box should be the one that fulfils this criteria ' IPTV straight from the Box' and 'IPTV for Dummies' - meaning simple to setup, operate, and for any user type..from no-techies to full-techies - something for everyone.
number: 488
try 4k60 if you have an ultra hd tv..and 4kdci60 if you want to use a projector..
thanks bandook for your insights...i figured out some additional settings that my tv (samsung uhd) had that i never knew how to access those and/or didn't know their importance until this problem surfaced..your tv doesn't have to be 4k for gtv (as you suggested)..i had to go into my tv's general settings and under external device manager, turn on the HDMI UHD color on on all of HDMI ports..once this was enabled, my GTV box was enabled (somehow because i had turned on external device management) to have additional controls where i was able to set color depth settings to 'on' and also change color space settings to one of many (i chose YCbCr420)..and all is working great with picture quality and colors as i had wanted this box to display..
hi all
i just need some help in figuring this out..setup a new GTV today and finding that image display quality is poorer than when i had my Z8..both are setup to 2160p60 hz (my tv is UHD)..the faces appear to be high in contrast..low color quality/depth.. and faces of people appear with too much light.. faded and sometimes i think i should go back to Z8 again..its not pleasing overall for long durations on same channel..i have gone thru multiple setups..tried finding any blog on this website..but no such luck..any tips would be appreciated..my tv settings haven't changes (are setup to HDR dynamic)..
i am also finding that on my GTV box under screen resolution, color depth setting is set to 'off' and color space settings is at YCbCr420..both of which can not be changed by me..
in device preferences..under screen resolution..make sure to set auto switch to best resolution to 'off'..this will fix the channel delayed response
try this..menu/refresh when connected and it should pull most current info from the server..
another option would be to check the following - menu/connections/edit group/live tv/ and make sure channels groups have been selected..
First I bought a formuler z8, and now all my friends (after seeing my box) are buying one after other.. Would be nice to win the new Z8 pro + new rcu.
my preferred number: 509
