Posts by Jetson

So sorry it did not work for you. Good luck with other solutions. Cheers J

The settings are on your Z11 pro max formuler box, The tv settings did not fix the quality for me, and that is why I adjusted the display resolution to 1080 60hz. Hope this helps. Cheers J

Hi, I am not sure this will help you, but it did work for me. I also had the Hisense TV and could never get a really great picture. So this is what I did. I changed the Display Resolutio from 4k or Auto to 1080 60hz. This needs to be adusted every few days for reasons I cannot explain, but it did give me a signifcant change in quality. I know that 4k should be better, however, the 1080 60hz seems to provide a better and sharper picture. Hope this helps Cheers J

Happy New Year Sam and the staff of Formuler. You all do an amazing job with the many challenges you face daily and we are very forturnate to have you all to support our inquiries. Many thanks and Cheers from Canada J

Sam you folks at Formuler really are the best. Your help with the complex challenges does not go unnoticed, but most importantly is the manner in which you deal with all the inquires with patience and kindness. Many thanks from Canada and Happy New Year to you, your family and the staff at Formuler. Cheers J

Hi Sam, you are brilliant!! All fixed and working perfect!! Thank you again so much.

My compliments to you and the Formuler Team. Cheers J

Hi again Sam, you're the Best!! It worked many thanks. It is really slow to load the video now but it does play when it loads and the pause and play works well once it starts to play, just slow getting it started.

Any ideas how to speed up the recovery play process. Please accept my thanks again. Dont know what we would do without you folks helping us all the time, Cheers J

Hi Sam and thanks always for responding so quickly. Yes my system is all up to date with the latest FW and SW. Also, I just noticed that when I use my Z10 Pro Max, I am getting the same result. It records and plays back with no problem when I just use the remote on the screen channel selection, but when I go forward to set a recording later or in the morning, it records and it is showing the data amount, but it will not show video or sound whend I try to play back. Its a head scratcher for sure. J

Hi Sam, I have a problem with my GTV. When I set my time to record a program, it shows the data has been recorded, but when I play it, there is no video or sound. When I just select the record (red button) and record a program it plays fine. Have I set something wrong, as I cannot sort this one out. Many thanks as always J

I just wanted to take a moment and pass on my thanks to Sam. His tireless enthusiastic and energetic approach to the many challenges he faces is noteworthy and therefore merits a special comment. He deals with many technical and complicated matters and at times it seems overwhelming for this seat, but he never gives up and ensures that the correct path is followed, including making sure that the Devs are aware. The entire Formuler Team and the many other members that assist other people is quite remarkable and I am so pleased that I found this site. Sam and the Formuler Team are real Gems, including the very patient members who also assist.

Merry Christmas, Happy Holidays and many thanks for always being there when we need you. Cheers from Canada - J

Here is the one that I use. Version 67.0.3396.87, Chrome Browser 52.0.2743.98

Not sure if this will help. Sam is the one who can sort this out is this is not helpful. Cheers j

HI again KA, oops and sorry there is no Market on GTV, my appologies. J

Hi KA, not sure this will help, but you need to go the Market App on your GTV and you will find the correct and recommended Chrome app to install. It is free and works really well. Hope this helps. Cheers J

Many thanks for taking the time to reply. Cheers J

I have just activated my GTV stb and the remote for my Z10 Pro Max is also controlling the GTV box and the GTV remote is controlling my Z10 box. Could you please help be separate the two remotes. I have separate IPTV providers for each box. Many thanks J

Hi, this may not help alot, but I am aware that there are some IPTV providers who block VPN's. So perphaps contacting them may assist with a different url to access your service. Hope this information was useful to you. Cheers J

My pleasure. I learned this from Sam's support to other customers, so the credit goes to him. Cheers J

Hi Sam, well said!! All systems require maintenance and nothing operates without some adjustments or fault, many that are out of your control. You folks do a wonderful job, you answer difficult questions, you manage some challenging situations and above all, you are always there when your readers and customers need you. I fully support your Forum and I filter out the comments that are unreasonable or over critical. Finally, you continue to be supportive and work hard to find solutions to the many technical problems that the rest of us cannot correct on our own. Keep up the good work!! Cheers J

I am happy that Sam was able to add more support. He is the very best at sorting this stuff out and has always responded to any inquires I have had. You will really love the Formuler Box, it will provide you with many hours of entertainment.

Cheers J

First, you will really enjoy this box once you sort out all the features and how they work. The second thing is that you cannot watch another channel while you are recording another program. You can however, stream another show from one of your apps, but not the VOD featured programs. Once you respond to the Live TV, the scheduled recording should start and this will prevent you from watching another channel. Hope this helps. Cheers J

Here is a picture of my remote with the dimple at the top of the enter button. That is where you need to press, it is very difficult to access, but it does work

I am not sure this will help, but on my remote, I need to press the very top of the button to access the delete mode. There is a very small dimple/bubble at the top of my remote button and at times I need to use my finger nail to just hit the right spot on the remote. It does work, but you need to hit the sweet spot on the remote, as it is on the very top part of the button. Hope this helps. J

Hi Sam, many thanks for the new update. My picture stuttering is gone. You folks are the best and please accept my personal compliments for addressing the very many inquiries that you deal with on a daily basis. Cheers - J

Ok, so here are two pictures. The first one shows that you are recording a live show. The second one shows the recording line when you select the left side of the enter button. You sill see this recording bar. Then you move your cursor to the single arrow with the line in front of it and select that feature. It will automatically jump you to the very start of your recording and you will not see any recorded info or spoilers. You can then keep it on pause until you wish to start veiwing.

Hope this helps. Cheers J

I use Sam's method also and it works really well, but you do not need to rewind to the start and see the spoilers, just hit the Restart Icon on the recording bar and it will jump right to the start without showing you anything that has been recorded. That may also help you. Cheers J

Hi, I am not sure that you cannot watch it from the playlist until it is completed. You can however, watch the recording while you are recording it by accessing the channel/program and watching it while you record. If you wait a few minutes, you can restart your recording on the screen and fast forward through the commercials until you catch up to the actual time. Hope this helps Cheers J

UPDATE!

Hi again Sam, I tried the recommendations and reset the system as directed, but unfortunately it did not stop the pixelation/stuttering. All is good though as I said, with one jump on the fast forward it corrects itself.

No problem. Thanks again. Cheers J

Hi Sam, many thanks, I will give this a try and let you know. Not a big deal though and everything else is working well. I appreciate the follow up and support. Cheers J

Hi Sam, I think I figured it out. Here is the link to the Stuttering and flashing I am experiencing. Thanks for your help. Cheers J

Formuler Z10 Pro max Stuttering

streamable.com

Hi Sam, OK, I have captured the video of the stuttering and flashing and uploaded to Streamable.com. Where do I get a link to you to send it. I have no idea where to go from here. Cheers J

Hi again Sam, the stuttering happens when I record a morning show. As I am fast forwarding past the commercials, the pictures shakes and stutters for about 5 secs, then smooths out. It is not a big deal, as I just hit the 30 sec jump once and it stops, so I can live with this. Just thought you would like this information.

Cheers J

I too am still getting the stuttering, but this was happening prior to the update, so I do not believe it was fixed. It happens when I fast forward to skip a commercial and then when I press play, the picture stutters for a few seconds then settles in for a steady picture. Hope this helps the Dev's

I have tried to download the Z8 Playstore (as it is much better), but I could not, so I believe that you will have to keep the Z10 Playstore. I did find that the Downloader App works almost as good. Hope this helps JE

Hi FE, in my opinion the Z10 Pro Max is a better STB. It has more power to stream and the Mytvonline2 is very good. It has a few more features including Bluetooth and increased memory. It has a few little problems that will be sorted out by SAM and the Devs but overall this is the STB I would recommend. Hope this helps. JE

"Re: NE" Ok, here's the thing, on my Z10 Pro Max, everything works well until I connect my VPN and then no channels come in, so your problem must be unique to your system and probably has little to do with the update. The only problems I have are the stuttering, the error codes and the TV Series not reloading after I reboot the system, until I reload the MOL and reboot again. Really a small problem as the Z10 Pro Max seems to be a great STB. Hope this helps.

Hi Sam, I have also had this problem, but only with the Z10 Pro Max. I do not get it with my Z8 or the GTV. Also, when I reboot, I lose my VOD TV Series, but the VOD Movies always appear. So I reboot again, (usuallly a couple of times) and I re-load myonlinetv and the system returns to normal. This does not happen as often as some of your others readers, so I have not bothered to write you. Hope this helps. No matter what, we always appreciate your efforts in sorting our observations out. Cheers J

Hi, I am not sure this will help, but I believe that you cannot use the USB stick to watch something that you recorded from any Formuler STB to a computer or TV. The data transfer is not compatible. It can only be watched on your STB. That is what my system does. Hope this helps, J

happy I could help. this forum is great. Compliments to Sam and the Formuler team. J

I had the same problem and could not get it to stop until I actually paired my GTV remote to the Z10 STB. It will continue to search until you give it the pairing command from the remote. hope this helps - J

I too had this problem, with the Z8 and the Z10 communicating with each other. My GTV however, came with a Bluetooth remote, and it is fully compatible with the Z10 STB. So I now use the GTV remote for the Z10 and the regular Z8 remote for the Z8 STB. It was Sam that helped me sort that out, as well as the Formuler Team ny advising me to get a Bluetooth remote and as it turned out, I had one that I could use. Many thanks to the team for always being available to help. Cheers - J