Posts by pdreamsmark

I am having the same problem running MYTVONLINE 3 through the Z12 Ultra and had the same issue with the Z11 Pro and Pro Max both also running MTO 3. As a point of comparison, the Z10 on MTO2 has the same problem but subtitles worked fine on the Z8 Pro Max on MTO 2.

Out tecnician has now tried with a true TS feed on a test channel but does not work and a test HLS and the problem persists.

This is the only issue I can see with the Z12 Ultra which is truly the most advanced and comprehensive STB I have ever seen.

Any assistance would be appreciated.

HI All

I am looking for recommendations on the best BLuetooth Headphones to connect to my Z11 but which also allow the sound to continue to come out of the TV at the same time as my headphones. Any ideas?? Thanks

HI Formuler Team

The EPG / Guide is not working properly. I was hoping it would have been sorted with the latest update but it is not.

It still goes to "No Information" after moving forward a few hours.

This did not happen with the Z10 or previous versions.

When will this be fixed or is there a fix for it??

Hi

Does anyone know why this occurs?

PlaylistStuckException

HI

Can anyone help me.

We sell loads of Formuler boxes and usually have no issues.

However, sold a Z11 Pro Max to a client with an LG TV model number 55UH605V which has 3-HDMI ports running HDMI 2.0A. All connects fine but only displays the Formuler Z11 Pro Max logo and then black screens with the TV stating No Source found. I tried a factory reset on both the Z11 Pro Max and on the TV but it made no difference. I also tried a different HDMI cable that was working with another device perfectly and the same issue occured. I tried in all three HDMI ports and the same issue. I ended up having to refund the client and lost money. It works on Sony TV's no problem and my small 8-year old LG TV.

I have now sold another Z11 Pro Max to a different client also with an LG TV model number LG OLED65C9MLB and the same issue is happening on their TV in all 4 HDMI ports running HDMI 2.1. I fear I will have to refund him as well.

Is this an issue anyone else has come up against??

Is this an issue with the Z11 Pro Max and LG TV's?

Hi Forumuler Team. We done for sorting the VOD / TV-Series issues with the latest update.

However, there is now an issue where you cannot easily fast forward or rewind on TV-Series / VOD or catchup without having to press various buttons to then be able to do it.

Is there going to be a fix for this?

Good morning to the Formuler Forum and the techies at Formuler itself.

We are big reseller of Formuler STB's in Portugal and have recently encouraged many of our clients to switch to the Z11 Pro and Pro Max range - excellents STB's by the way!

Over the past few days, we have had three clients complain that the VOD and TV-Series categories simply disappear from one moment to the next and cannot be retrieved by reloading or restarting the STB.

We resolved one client by removing the portal and clearing MTVO 3 data and starting again only to find it disappeared again. We performed a factory reset and this seems to have stabalised the issue for him but is a bit frustrating.

Why is this happening, is there a fix we can do or is this something that will be resolved on the next update?

Many thanks

Hi Sam and everyone else on this thread.

We are reseller of Formuler boxes and have recently had waves of clients complaining about the Black Screen issue.

Factory reset does not seem to work and it is getting bad at the moment.

Can anyone help?