Posts by AndreSangers

Just a little update for people whom Formuler GTV will not do the firmware/software update to get the MyTVonline2 App running fine.

It seems that there is a problem with a few Formuler GTV's with the PN number "CBGTV2020801424" (see backside GTV or packing)

Formuler ask me to confirm if my GTV has that PN number. And Yes mine has.

I'm going to contact the seller to replace it.

Because I bought a second Formuler GTV on which the firmware/software update went flawless I have to say i'm enjoying this one very much!

The native Android TV Apps like Amazone Prime, Disney and some Dutch TV app's are working great and giving me a much better user experience then my Z8.

It would be great if Netflix would give this device there certification in the future! But for now i'm very happy.

Quote from AndreSangers

I'm already busy with this problem from Monday!

So today I'm going to buy a second Formuler GTV. If all goes well I wil receive it tomorrow and we will see if that one will update the firmware.

I will keep you all informed

Hi Guys, my second Formuler GTV arrived just 15 minutes ago!!

And like I said yesterday I would keep you all informed!

And the installation on the new device with the latest firmware/software went flawless.

So we all know now that there is something wrong with several devices.

I will add my finding to my Formuler Support Ticket.

Quote from v8rick

I feel I'm missing all the fun. I need a GTV in my life

Buy one and join us!

No. just kidding. Love the Formuler products and the GTV. Apps like Disney, Amazon Prime etc are working great with Android TV.

I only need the firmware update so the MYTVonline2 App keeps working without crashing.

We will see tomorrow! I just ordered a new Formuler GTV and hope it will do the firmware update.

Quote from 175n

Didn’t follow instructions

You mean by sendening this information to the forum?

1. Your country: The Netherlands

2. ISP company: XS4ALL

3. Modem and/or Router model and brand: FritzBox 7490

4. 2. Try to access http://test.aloys.co.kr using PC, Laptop, Mobile, Tablet (same network with GTV)

Check if you can see "hello world" in the site. Yes I see "hello world" message

Quote from SAM

You doesn`t receive any update messages? Please follow the how to.

The Formuler Update app only appears after you download and install the latest firmware (incl. automatically factory reset)!

The developers suspect that the Formuler software update servers are being blocked by your network security settings................

Formuler Support send me the message above 2 times this week

I tried all their recommendations without success (VPN, Router settings etc. etc).

Just to let you all know:
I also moved the Formuler GTV to 3 different locations now. My home, my friends place and to my company.

So in total it try 3 different internet-router now but still no firmware update.

I own a Formuler Z7+ and Formuler Z8 and always could run the latest Firmware upgrades.

So never a problem with the router blocking connections for the Formuler hardware.

I think my the Formuler recover-image is faulty/damaged.

I don't know if it is possible but can't Formuler send me a new recover-image so I can try update/firmware manualy?

I'm already busy with this problem from Monday!

So today I'm going to buy a second Formuler GTV. If all goes well I wil receive it tomorrow and we will see if that one will update the firmware.

I will keep you all informed

Quote from SAM

Did you already factory reset the box?

Is your Box online, test YouTube.

I know for 100% Damien is having the same problem that I have with the GTV.

He started posting about the "check failed! Check your OTA service agent" error when using the Update App.

Just because the Formuler Update App is also not installed on his device.

When I received the reaction from Formuler Support Team I will let you all know as soon as possible.

Quote from SAM

Ok, understand the issue. The needed Formuler Update app is not installed on the device (the update app on the pictures step2,3 and 4 is the wrong one). Will forward this to Formuler asap so they can find fastest solution for this.

One question: In the header right, pop up always (after box restart) small message window (Firmware Update), if you click on it does the Software Update app opens or not, what happens exactly?

The small message "Firmware Update" or "Remote Upgrade" at the upper right on the Adroid TV home screen does not appear after restart on my GTV.

I have seen it pop-up on youtube installation/review video's, but not on my GTV.

Quote from greenfordraj

Please try the following - you have several times but worth another go.

Reset to factory setting,

Search Youtube video Formuler GTV: Factory Reset | MYTVONLINE2 by Formuler & Dreamlink Store

Then update any firmware available to latest software - this might as noted in video listed in post 1, do a fresh install of system software.

If you are still having an issue, I would request a replacement as there may be a problem with the recover image in your GTV.

I just found out that on my Formuler GTV the Formuler Update App is not installed! (see images).

Any one knows how to install?

I was using the Update App icon (see image) all the time because the Formuler Update App is not on the GTV.

I factory reset the GTV already more then 10 times and still no Formuler Update App. Seems like the recover-image is damaged

I'm waiting for the Formuler Support to let me know how to install it.

Quote from Damien

Hello,

I am unable to update the software of my GTV. By the "Update" application, it always indicates "check failed! Check your OTA service agent".

And I have major "Mytvonline 2" malfunctions (crash, ...).

Anyone in the same situation?

What can I do ?

Thank you

Display More

I'm having the same problem.

Been busy for days with the Formuler Support to get the firmware/software installed.

The Formuler Support is very cooperative but still no solution

Quote from SAM

This all issues will gone after you updated all to latest version and the box made factory reset.

Like greenfordray told, go to Apps and start directly "Software Update" App. Seems the Software Update app need to be updated first before you are able to download next update. Would explain the error.

Please upload next time screenshots from your error messages.

Unfortunately this does not work for me.

I update all App through the Google Play Store and tried the Update App and still got the "check failed! Check your OTA service agent" message.

Maybe someone can see what I'm doing wrong in the attached images.

I've already been busy for days with the Formuler Support to get the firmware/software installed.

We tried a lot of things like:

- Made several factory resets.

- Using VPN

- Edit Router setting etc.

- Added a different portal to MyTVonline2.

- Turned on Wifi (because I use ethernet) etc. etc.

I asked the Formuler Support to send me the firmware/software files so maybe I can do it manually?

Had no problem with updating the Bluetooth remote to version 0.5.30 trough the remote App