Well this needs to be fixed or i can't buy this product. I use receiver and surround all the time. Is this a complete working product or is it in a beta stage?
What is the firmware release plan forward?
I answered my own message a bit later, it was due to a storm that affected the network bandwidth. With low bandwidth indeed the sound was out of sync and I could not save the setting. The day after the bandwidth was back and the sound perfect... I don't know if this is a real problem....
Hello all, I have a question: I noticed that the "find my remote" button works only when the Z12 box is not in sleep mode... This is strange as I often leave the box in sleep mode when I stopped watching a movie or tv serie.... then if I don't remember where I put the remote controller, the button is useless....
Is there a way to go out of the sleep mode without the remote ?
I understand you.
But with normal tv channels is surround not nessesary.
With movies you need it for sure! Thats my opinion.
I totally understand you my friend.
You have a surround set and want it have to work.
I can only advice to turn off surround like others do, but you want use it cause your denon set.
I cant help you, maby a future update will fix it. But can also be provider related etc etc.
All backgroud apps are closed?
Apparently it is caused by the network bandwidth: yesterday there was a storm here with lots of rain and 4k movies did not play well: stopped then bufferized etc. FHD/4K TV channels had audio sync problems etc. Today, the storm is finished and I just tried: no more audio sync problems...
Hi all, my Z12 ultra works pretty well, here is my config :
TV: samsung the frame 2020 with Z12 ultra plugged on HDMI,
Sound : I connected a DENION AVR-1650H to the TV with a 5:1 set of speakers
Everything works super well, dolby digital, dolby surround, stereo sound is super good with movies with a sound encoded in these formats, image is super slick, MyTVOnline 3 is smooth etc.
Only problem : with some TV programs the sound is out of sync, and I need to put some values like -250ms, -400ms etc. and this is not saved anywhere. Another user said that setting "surround sound : never use" solved the problem, but this is ok if you are not looking for surround sound support, I have a home cinema connected: I do not want surround sound to be disabled !!!
Any suggestions of what I could do to fix this? Thanks in advance !
