Send the log right after you reproduce the issue and let us know the log tracking number.
Also, check the version number under FormulerService: Settings -> Apps -> FormulerService
Check the attached image.
the logs have been sent successfully and here is the screenshot of the FormulerService
Tracking#: 6D9A7C
the logs have been sent successfully and here is the screenshot of the FormulerService
I have uninstalled Express VPN, MOL2, YOUTUBE.
restarted the box and retest MOL2 in the market but still nok
I fixed this 'out of space' problem on my father in law's Neo box this morning. Fix was straightforward.
1) Uninstall MTVOL
2) Uninstall ExpressVPN app (because we don't use it)
3) Go to the Market App and download / reinstall MTVOL
Problem fixed!
I mean Factory reset.
- Setting - storage & reset - factory data reset . check it again.
Same problem after > Setting - storage & reset - factory data reset....
update page at opening of MOL2 
try with another internet like hotspot of your mobile.
I have already tested, uninstalled MOL2 and installed on the market by sharing a 4G connection but the problem is still present
Make a video of the issue and share it on https://streamable.com
Start the video from the home screen of the device and click the MOL2 icon and show what happens.
hello, ok I have just made a factory reset on the box and updated MOL2 directly on the market, the box is like new and here is the result in video which is always the same
I have already tested the 2 methods, red button on boot and press 1 ( manually method )
... and on box menu> reinitialition> factory reset but the result remains the same, I always get to the update screen each time that I run MOL2 even after a factory reset.
I have already tried to reinstall the applications but the problem is still present.Hello everyone,
since the last update on my Z8, when I run MOL2 it sends me to the update page. Even after a manual and software factory reset the problem is still present. Anyone have a solution?
