Sorted now, So the new MOL3 requires no MAC change as MOL and MOL2 did before to 00:1A:79
?:?
With the new MOL3 you just use standard MAC associated with the device 00:1E:B8
?:?
Thanks for getting back to me
Sorted now, So the new MOL3 requires no MAC change as MOL and MOL2 did before to 00:1A:79
?:?
With the new MOL3 you just use standard MAC associated with the device 00:1E:B8
?:?
Thanks for getting back to me
Further to my initial post
Just set-up portal connection without Mac address i.e User Name and Pass and still not joy.
Downloaded Fast.Com and I have 540MBPS so it's not the internet
The boxes I have are brand new out of the box, updated via Ethernet connection. They are upgrade to Z10 Pro Max with MOL2. The URL is the same and working on Z10 with out issue
Once I input it into MOL3 I get; Connect failed Check portal URL server returned HTTP 404 code 1005-400 on one and please check your internet connection and portal URL code 1010 on the other
I notice that the
MOL3 : 11.1.40 Nov 2, 2022
update info mentions:- FIX: Portal connection issue
They clearly have internet as they have updated both and I have downloaded, Audio Optimiser and Formuler Remote APP's
Disconnect the Power, Put a Paper clip or similar in IR port as there is a reset switch there. Be Careful, be gentle. Whilst holding the switch in plug the power back in wait for the Formuler Logo to appear and then release. This put the box in safe mode and you can Factory reset it. It will put it back to as if it just came out of the box. Everything will be wiped
Take a photo of the label and send it through PM.
Go to Software update app and stay about 10 seconds for logs to be recorded, then go to Setting > Devices Preferences > About > Report a problem. Let me know the tracking number through PM as well.
PM through "Conversations" Is that correct ?
I have re uploaded them but I don't know why they don't show as embedded image, But when I click on them I can down load them
Z10 Pro Max brand new out of the box during initial set-up. When I launch MTVOL2 App I get "Warning Please Update to the Latest Software" when I go to update it tells me it is on the latest software and I'm now stuck in this loop. I have Uninstalled MTVOL2 App reinstalled it, factory reset the box, Downloaded MTVOL2 App from Market place instead of through update. I have reset the box through the IR port. none of which works. But I have another Z10 Pro Max which appears to be on a different firmware. So I need to get this box to update to the latest firmware although it thinks it is. or Perhaps I can upgrade to the latest firmware by USB using IR port reset method. The problem is I don't seem to obtain a firmware file anywhere. Any help would be greatly apricated