No luck with new power adapter. Thank you all for the feedback.
Posts by arjune_
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Try another power adapter. No luck with another power adapter.
You reset it with a paperclip and only hdmi in it? - Yes, reset with paperclip and only HDMI did not work. Still no power
No usb etc? - Correct, not accessories connected.
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My Z11 Pro Max is not turning on. I have had this unit for about 2 years and suddenly it will not turn on. I've switched TV's, outlets, and HDMIs, and continue to not be able to turn the device on. No red light is displayed on the front of the box. I tried to factory reset but seems like no power to box. Any tips to troubleshoot?