Please contact your provider and ask for new login data + subscription refresh. Connect request was not successful because it lacks valid authentication credentials for the requested resource. This can be something was changed on your sub data or sub. is blocked. Please contact your Provider and let him know.
Hello, thank you for your advice, I will contact my supplier to investigate this issue. : )
Hello, I have the same problem with mytvonline 3 on Formuleur Z11 Pro.
I use two subscriptions, the first one works perfectly, my second one doesn't work anymore and gives me the error http 401 code:1005_400 while it worked perfectly before.
On other applications it works perfectly on my Z11 Pro box.
Do you have a solution to this problem?
Thank you
I have similar connection problem with my z11Promax,when i log in with credentials and connect server returns code 1005-400,unknown portal,error 401.
Other providers connect without problem,on Tivimate and z10pro,credentials work perfectly (XC)
Iam already in contact with F_Peter about the issue,
Would a factory reset be helpful ("soft" via menu)or hard reset,which i actually do not want to do,as it was suggested in above post#4 ?
