Hi, Stupid question but have you tried to fully restart the device by pulling power? I have 3 Z11's and one Z12 and I noticed from time to time, catchup works on one and not the other. When I did a hard restart and updated EPG, it works... Go Figure! My Z12 thus far has been working perfectly with MOL4 as it relates to Catchup.
Not stupid at all! I’ve left the box unplugged for 3hours and attempt again. It fails right away.