Posts by Skamerzz

All right, I’ll take note. If the issue reoccurs, I’ll let you know. Thank you for your response. Everything has been working fine since last night.

Alright, I understand. Oh well, we’ll just wait and hope the issue doesn’t come back. Otherwise, if it persists, we’ll have to consider changing the device, which is a shame because I’m very happy with it, except when this issue occurs...

Thanks to everyone for your responses. 😉

IPv6 was enabled during the issue, so I disabled it, but the problem persists. The issue is resolved for a few moments when I disable and re-enable Wi-Fi, or when I delete the network and reconnect to it again. When I contacted my provider, they told me they had never encountered this problem in 4 years with Formuler. I’ve really tried everything, but at this point, I’m out of solutions. For now, it has been working since last night without any issues. The Wi-Fi settings are default, no DNS, IPv6 disabled, on DHCP, but for how long? 🤷‍♂️
I posted a question on the forum to see if anyone else has experienced this issue or if it’s a known problem, but that doesn’t seem to be the case. 😅
In any case, thank you for your responses!

What’s strange is that with the same provider, when the issue occurs, I launch Tivimate on the Formuler, and everything works perfectly. Moreover, my neighbor doesn’t have the same subscription as I do. My father, who also lives in the same household, uses a Formuler box with a subscription from the same provider (but different from mine), and he doesn’t experience any issues. It’s really very strange.

Hello,

I have owned a Formuler Z11 Pro Max for almost 9 months. In August, an error occurred on MyTVOnline 3, displaying the message:

"Please check your internet connection (0) - A network error has occurred."

I experienced this issue for a few hours, and then everything went back to normal. It is worth noting that during this error, I had no issues with my internet connection at home, and I could access other applications like YouTube, which worked perfectly fine.

However, for the past few days, the problem has reappeared, but this time it is much more persistent. I have tried several solutions: clearing the cache, clearing the data, and even performing a factory reset. Unfortunately, the issue still persists. I then requested a replacement box, which was provided, but to my surprise, the same problem appeared with the new box.

What is even more surprising is that my neighbor, who owns the exact same box as mine, is experiencing the exact same error.

When the error occurs in the Live TV section, the VOD and TV Series sections remain functional and do not have any issues.

Do you have any solutions? Is this a known issue with Formuler that has not yet been resolved? I noticed that a ticket was created for a similar problem with the Z10 two years ago.

Thank you in advance,