Posts by FanZ7+

  • Z8 pro - error code 7

    Thanks, of course, I am using one device at a time. As Z8 pro is not working, I am using Z7+. I am considering to return it.

    Should I assume that Z8 Pro will not work with MAC/ID based providers or it is not made for these providers?

  • Z8 pro - error code 7

    Thanks.

    No, I have not 2 connection service. I have been using this provider for many months without any major issue.

    Provider changed the MAC/ID in my profile, but no luck. I don't think provider has any other method for connecting but I am not sure.

    Yesterday, provider was on the phone with me and trying different methods.

  • Z8 pro - error code 7

    Thanks.

    When I tried to connect using ID (starting with "00 1A 79 .......), got the message "Your account is blocked. Contact you service provider. Code:7" with Z8 Pro.

    But my Z7+ is working fine with the same provider as I asked provider to use my old ID for Z7+ and I am using one device at a time.

  • Z8 pro - error code 7

    Sorry, posted this on another thread, found it here now. Deleted from there.

    Checked system time, it is correct as per my location.

    So what is the solution?

    Hello all,

    I have been using Z7+ for many years without any big issue.

    Today, I bought new Z8 Pro and was very excited, updated firmware and software but unfortunately there is an issue.

    I called my provider and ask him to change the ID and enter new ID. He confirmed the change but when I connected, got the message "Your account is blocked. Contact you service provider. Code:7"

    I was with him on the phone and he put both MAC address and ID written on the packing and box itself but both MAC or ID is not working getting the above message. I also confirmed that both ID and MAC is correct on the screen of MOL2. My provider told me that correct information will starting with "00 1A 79 ......." but I insisted to try MAC as well.

    Now I connected old Z7+ and everything is all right and working.

    So for now Z8 Pro is unusable for me, any idea what is wrong with the latest box.

  • MyTvOnline Channel issue

    I am using MyTvOnline app on Z7+ for many months without any issue. But last two days, box is connected with provider but all channels are black screen (no Picture and sound). I have confirmed sever is working (as I can see EPG and channel list). I have done a Factory Re-Set but no success, also restarted the router and MODEM.

    Firmware version: v1.2.76, MyTvOnline: v1.9.80, My ISP and provider are same. Can someone help please? Thanks.

  • After June update still stuck in standby

    Quote from 175n

    What was the last app on-screen before you put the box into standby mode?

    Did you have any reminders or recordings scheduled in MYTVOnline?

    Does this happen every time you put the box into standby mode?

    Is the issue easily reproducible?

    What are the steps the reproduce the issue?

    I am using Z7+ , I have this issue as well. After last update, I have reset the box to factory default and configured every thing again

    Last application running was MyTvOnline

    I don't have any scheduled reminder

    No, It does not happen every time.

    I can't say it reproducible as it happened randomly

    There are no steps to reproduce it as it happen randomly

    There is no change I noticed in EPG as well.

    SETTING

    S/W version: v.1.2.28

    S/W revision: r14371

    Build date: 24-04-2018

    Startup application: MyTvOnline

    Channel List Style: Classic

    EPG mode: UTC

    Application Version: v1.09.35.r1724

    HLS start mode: Normal

    Thanks.

  • Unable to wake box from sleep

    I have the same problem, my Z7+ does not turn on in the morning unless you disconnect the power cable and put it back. I have read that the solution is to reset the box to factory default, I have done it two times but no success.

    An update is being launched next week and hopefully it will be fixed.

  • EU vs NA Version Forumer Z7+ Question

    Thanks @seanns32 and SAM.

    I am using Ethernet connection with Z7+ and have no issues. The only reason, I want to use gigabit hub to take advantage of my gigabit speed when using a VPN. I am not sure whether it will help to get better speed or not as VPN's are very slow (using Windows based computers). I have VPN with lifetime subscription and want to use it on Z7+. Any comment please. Thanks.

  • USB Tuner tv with MyTvOnline

    Hi, I have asked same question in the past, I am repeating it here just to get a response. If I buy Android USB tv tuner for North America, will it work with MTO or not. If not, is there any plan to include this feature in future update.

    In addition, can someone recommend me a good provider for North America via PM please? Thanks.

  • Hi which versions of TV Tuners are compatible with the Z7+ for North America frequencies?

    Quote from 175n

    Hello,

    We don't have a list of supported ATSC devices right now.

    Furthermore, "supported" has two meanings with regards to Formuler devices.

    • Some USB ATSC tuners will work out of the box with the dedicated Android app that comes with the tuner.
      If this suits you, find an ATSC USB tuner that lists compatibility with Android devices.
    • If your intention is to use the USB tuner with MYTVOnline, software and driver porting is required from our side.
      Driver porting and software porting takes time and this functionality is not on our software roadmap currently.


    If this functionality is important please let your dealer know.
    If we get enough feedback from our distribution networks, we can consider adding this feature to MYTVOnline.

    Yes, this functionality is important for me also. It may be important for many potential customers and can expand market of this great box. Thanks