Posts by spn

Where can I find the menu item to ensure recordings are made to external USB as I can’t locate. I have T2 with latest firmware

Cheers

Hi Guys

Please, how do you force downloads to external drive?

Cheers Simon

Hi Sam I fixed it by going to settings in synology video station and switching OFF allow DTC and AC pass through and now it works fine. i don’t really know what these settings do but now I have audio.

Thanks for info

I have installed the latest version of audio optimiser and it made no difference

Audio settings checked and pcm is selected.

How do you clear cache from mol 1 which by the way I am not using ? I am using perfect player and Mx pro to watch movies from my synology NAS movie app DS MOVIES

Cheers Simon

Rebooted

Try “Apowermirror app”

In addition I read there is Add on for 5.1 DTS audio I can download and install but for me the instructions where not very clear. Any help would be appreciated thx

Hi guys

I have had my Z7+ For some time without issue. For some reason when watching movies the audio no longer works or is heard in movie apps that will play movies all of them don’t broadcast sound.

If I go to say YouTube the sound is perfect. Sound perfect in Netflix and Amazon’s prime.

But no sound on movie playback. Movies are all downloaded and previously they all had sound but now no audio please any ideas?

I am keen to know out of interest what are the default android audio settings that I should be using it on Z7+

Thanks Simon

Since yesterday my tv online keeps crashing after the load bar has finished loading.

The portal supplier has been absent for a week or so, but was told he has now returned.

Maybe everything is buggy, as this has never happened to me before before.

Just trying to work out why it keeps crashing. I have removed and reinstalled the app but it didn’t make a difference.

Any tips guys or have I answered my own question? Cheers

How do set the download path Sam as I want my download to point to my NAS but my NAS is not seen as a storage option.

I wish to save my recordings to my Nas also because I have 12tb of space.

Hi Guys

I wanted to know is there a way to save iptv recordings to my Synology NAS Drive? .

I assume this in theory should work however I can't get my NAS to be seen on the F7Z as a Storage Solution for IPTV Recordings

I wish to save to NAS because I have lots of storage space and my 1tb Ext HD fills up into time

Cheers Guys

when I get a long boot or a cycle of restarts I hit the channel Up button 3 or 4 times when I see the circles boot video and then boots fine without a restart.

Since last update my box boots fine

After last update my box is running like a dream it even restarts without issues, so thanks for awesome update, your efforts and frequent updates are appreciated

I would like to know please have any of you guys got plex android player app running perfectly on z7+ ? My server is on a IMac and I can’t get the player on z7+ to see the server.

Cheers and Thx

I can’t get the plex player on z7+ to see the server. On dreamlink works a treat but not happening for me with z7+

Ok 40 mins after my last post I have been told by WORLD OF SATALITE the boot issues are related to the apps we install & it will not happen with a factory clean version. So I am going to do a another factory reset and run it with a clean op system for a few days and see how I get on.

“Sam if you give me your email I will send your factory reset file for posting here on your board.”

Ok my optimism was short lived. After 3 factory resets since Saturday, I am now looking at my z7+ box recycle every 10 secs, and it never gets past the circles. So I have asked ‘World of sat’ will they exchange it for a Dreamlink T2 which I also own, and Never had an issue with. Sorry but my box is not fit for purpose. I hate giving up but my box simply does not work it never restarts without a issue

yes the T2 remote is compatible with the Z7+

Hi Sam I raised a support ticket with World of sat with the intention of returning my box. They sent me a reset file that goes on a usb stick with max size of 8gb and formatted in Fat 32. Then I switched the box off, inserted usb with reset file and inserted the power lead. Instantly I hit the up channel up button until I could see the reset starting then I stopped hitting the channel up. After 2 Setup reboots I am happy to say my box is factory restored, like new and running beatifully. No need to return !

If your z7+ box is running superb, without issues, can you drop a line here please, so potential buyers are not put off by those seeking fixes. It’s nice to have perspective.

Hi Norton please can you confirm that after making a system reset the box would return to a new unused condition? And it should just boot? I tried many times trying to reset using usb stick file and rapid hitting of the channel up button but nothing ever happened! Finally when it eventually booted I did a factory reset from menu

My optimism, and enthusiasm for the z7+ is on its last legs. All week won’t boot, cycles of reboots and now I just did a factory reset and Ali get is the circles of death. The factory reset I did from the menu and it never booted again. What else can I do to make it work? I really wanted to love this box but I’m thinking to send it back and return to the T2.

When is the next sw update due to fix all these boot and stability issues? I want to be supportive but I just can’t find a fix for my problems and it’s been every time I want to use the box. Never experienced anything like this on the T1 or T2 and as I said it won’t boot after factory reset!

Hey guys you have an Amazon link for the Harmony Remote, please?

Hi Sam

My dads box was returned, and his supplier "world of satalite" in the UK, says they will check his box in-house before sending a new one back. Hopefully, they will be checking it today.

The issue above, at the start of this thread, is related to my box, and the software version is My TV v1.09.06-r1443 and Op System is v1.2.16 and SW Revision is r13015. The workaround I have now discovered is to leave the box unplugged for 5 mins then it boots ok.

Whilst I am here, as I own, and have invested in all versions of your boxes that you have made Dreamlink T1, T2 and Z7+ I would like to say the remotes in my opinion for the T1 and T2 are far more comfortable and a much better user experience than the one for the z7+ maybe you should reconsider the remote design and the z7+ as I think the RC Z7+ is very clunky and noisy and the RC for the t1 and t2 are smooth, responsive and comfortable in the hand and a pleasure to use. (On a positive, upbeat, end note, I believe in you guys, I know you will get it right, I applaud your innovation and salute your vanguard design. You will always have teething issues, so keep believing and never ever give up and most of all keep going with your awesome support

Cheers Simon

After op system update, the box cycles non stop and never boots up. I see the Z7 Splash screen, then the circles for about two minutes approx, then it reboots again, and this is all that is happening since sw upgrade.

Kist letting you know, anybody else have this issue?

My TV Online Remove Selected App Icons so that you can change their position

I have figured out how to add app icons to default sys menu. But i don't know how to remove app icons from the app menu. I want to reorder the app icons so the first page is only movie apps and second page something else. To add hit the plus, select app then Back and Back on RC. How do you remove, please ?

I have to ask, Please what is the benefit of using Smart IPTV on this box ? With so many portals spaces built into My TV App ?

Cheers Simon

My Dad shipped his box back yesterday and is hoping for a replacement today. I have to say I have two of the same boxes, one in the front room, and one in the bedroom and absolutely love them.

Shipped the box back yesterday, hoping a replacement will arrive today. Will let you know how i get on

Cheers Simon

My Dad, on my recommendation, as i have one too, purchased the FZ7+ and it will not boot and has never booted, and has exactly the same problems as above. It has never shown any sign of booting, the red light flickers occasionally and never boots enough to be seen by the TV. The green light on the box has never activated so only a red flicker.

Hi Guys, yes i have exactly the same issue, I have to power off and power on by removing the power cable. That said I love the box and really delighted that I purchased it. I like it so much, I recommended it to my dad. So he paid and his box arrived new yesterday, and it will not boot to setup screen, just flashes an intermittent small red light. (I have started a new thread for this issue) Looking forward to a update to fix my issue, and a response to the "will not boot from new issue" as well.

Many thanks to all involved with F7+ development, obviously some teething issues, but still an amazing piece of Kit and joy to use

I have read the standby issues. I feel this is a slightly different issue as the box will not even start. The supplier has been super supportive, and he has suggested as the box will not boot to try the following:

File: update.ird

CRC: 66EFBF81

MD5: 8941ac7bb40316f773c1682699d09b0c

Size: 566KB

Instructions:

1. Check update.ird file integrity before proceeding

2. Copy update.ird to USB root

3. Power off the device

4. Insert USB into the device

5. Power on the device while repeatedly pressing the CH-UP button on the RCU. (Don't hold the button down. Press it repeatedly)

6. Update progress bar appears on the screen. Stop pressing the CH-UP button

7. Wait for the progress bar to reach 100%. The device will reboot automatically when finished.

Many thanks in Advance does the above sound like a fix
to you guys ?