I'm having same issue new boxs showed up yesterday zx and 7+ and added the mac number too the server and nothing acting as the mac number is blocked. Any advice from you guys I'm the service supplier per say. Quite pissed I just got 8 of these.
Also the mac number is what on these boxs ever other box iv used has mac# on the box eg. 00:45:1A-----
But the box has Id on it eg. 00 45 3A AA ---
I see a mac number in the settings with the :
Any help is appreciated