Make a short video showing the problem and also showing that the episode list is different if you open the series directly.
After that, make a new support ticket at https://support.formuler.tv and the developers will look into it.
Thank you. I have done as advised. The ticket number is #TS00003527.
Connected through MAC or XC ? If XC, it's maybe the reason it's not updating automatically ?
Both boxes are connected via MAC address
When an ongoing (updated daily) VOD program is marked as Favorite, the Favorite tile only remembers the last episode when the program was made Favorite. Any updates in that series does not show up in the Favorite folder even though the updated episodes are reflected in the group tile.
Any word on this? Is anyone else facing this issue? I've tried 2 programs and they both have the same problem. Maybe I will try to explain it better -
In the VOD section, I have a group called Hindi TV Series. One of the programs that airs daily is Aladdin, and the the service provider places these daily telecasts in the VOD section-Hindi TV Series group. I marked Aladdin as Favorite and it shows up in the Favorites group of the VOD. The last episode number of Aladdin when I marked it as a Favorite was 154. On the next day, the last episode in the Favorite section's Aladin tile is still 154, while the last episode in the Hindi TV Series group for Aladdin is 155. The Favorite group tile doesn't get updated at all with the recent episodes since marking it as a Favorite. All previous episodes all exist in the Favorite group.
I also have a Dreamlink T2 for the same service provider and that also has a Favorite group. Similar actions on the T2 box work and the Favorite sections Aladdin shows the recent episodes after making it Favorite.
When an ongoing (updated daily) VOD program is marked as Favorite, the Favorite tile only remembers the last episode when the program was made Favorite. Any updates in that series does not show up in the Favorite folder even though the updated episodes are reflected in the group tile.
