Posts by azaudi

  • Z11 connection issue

    • I couldn't find a place to post my comments so will do a reply. I am replying to a post that sounds similar to my problems. Basically all around erratic problems. My Z11 Pro Max is ok maybe 10-15% of the time. The rest of the time is not good
    • Model: Formuler Z11 Pro Max
    • Retail Box or Provider Box: retail box
    • Firmware version: v11.1.41
    • MYTVOnline 1 / MYTVOnline 2 version: MYTVOnline 3
    • Connection with provider: Xtream codes
    • Box connected with: ethernet
    • Did you factory reset your device? and when?: yes
    • Picture url (only https):
    • Video download url (only https):
    • What issue(s) are you having? The Z11 Pro Max is erratic. Maybe 10% of the time it is ok. Most of the time it will not connect to apps and suggests there is no ethernet connection, yet I do a speed test and the connection is ok. I also have a Z10 Pro Max and in my case the Z10 is a MUCH better device, never misses a beat.
    • Another thing, comparing internet download speeds between my Z10 Pro Max and Z11 Pro Max are very different. This is done connecting both devices to the same HDMI and ethernet cables, connected to same LTE modem and same cell tower. The Z11 will run 45 to 50 mbps download.......the Z10 will run 95 to 105 mbps download. Numbers are low. I don't have luxury of fast cable or fiber....very rural. So the Z10 is typically twice as fast as the Z11. Also the Z11 will freeze often
    • What was you expecting to happen? Was expecting to connect solid to the apps and stream a program...also expect similar speeds between the Z11 and Z10....not half for the Z11
    • What happened instead? As above, my Z11 simply does not compare to my Z10
    • How can we reproduce the issue you are having? Try to connect to an app
    • What have you tried if anything to rectify the issue? I have done a couple factory resets. Also reset my LTE modem

  • Mytvonline2 arranging favorite channels

    Thanks for your reply. The video is similar to the text information I read about arranging favorites. I have to be doing something wrong because it still doesn't work for me. I have no problem adding channels to my favorites, Problem is only with arranging them. For example I will be in my favorites and click on ABC.....when I click the OK button on my remote, nothing happens...that channel does not light up or outline or anything. I can navigate fine thru channels with the remote...is ONLY when I try to arrange favorites by clicking on channel A and then clicking OK....nothing happens

  • Mytvonline2 arranging favorite channels

    I read information about how to arrange channels in favorites. It said "Navigate to the channel which you want to edit > Long-press OK on the remote". I must be missing something. I go to my favorites list and then go to a channel I would like to move the position. I do the long press on OK on the remote and nothing happens. I am assuming that channel would either turn bold or similar and I would then use the up or down arrow to move that channel. But again, when I do a long press on OK while on a particular channel in favorites, nothing happens......thanks