Posts by banderso21

    Hi, i have set start screen as live tv, but when you open z12 ultra it doesnt go to live, it open as home screen.

    Any other have same issue on beta?

    There is an issue, when the Automatic Refresh is done at the set time it defaults back to the Live Screen instead of staying on LIVE. So if your Refresh is done overnight or early morning, when you power up the Z12 it will be on the Home Screen. It also does this when you do a Refresh manually while on LIVE TV. Peter at Formuler has already stated that they know about it. If this is not what you mean...then I don't know.

    Hit 3 line menu button and then arrow up to Switch Profile. On the choose profile page arrow up to edit just above the emoji. Arrow Down to Sensitive Categories. Make sure Sensitive Categories is turned off.

    It is set up this way to allow different users to have different set ups.

    Hello, I’ve checked this for you. Audio delay isn't available for catch-up TV; it’s only available for live TV under Info > Settings > Synchronization. That feature might be added in a future update. The EPG should work fine, but please check the content sources to see if it has actually updated. If not, update it manually by clicking on your provider and selecting "Refresh content." Also, when viewing the group list for live TV, click the three dots (...), select "Show/Hide Groups," and check if the "Adult" group is listed there. Have a nice evening.

    If the Adult Group is in "Show Hide Groups" as stated above the other thing to do is look in the Profile.

    3 Lines button, top left is Switch Profiles. Click OK and you get Choose Profile. Whatever Profile you are on highlight the Edit button above the Avatar. Go down to Sensitive Categories and see if Hide Sensitive Categories is on. If it is on turn it off.

    Fat32 goes to max filesize 4 gigabyte.

    Use ntfs with rufus. Is advice.

    Lucky, NTFS is recommended by Formuler. My SSD would not work for Timeshift when NTFS was used to format it. I advised I used FAT32 and it worked for Timeshift. If you read my post I said I only use the SSD for Timeshift and backup. Internal storage is used for Recording that may require a larger file size. I would suggest anyone try NTFS 1st and if it works for Timeshift, great. If it does not I just advised what I did (FAT32) and what worked for me.

    Thanks for that will help me and others for sure!


    I take it formatting is done via windows pc

    Yes, Windows PC (laptop) using Rufus Formating software using the parameters set out by Formuler (except Fat32 instead of NTFS). I only use this SSD for Timeshift and Backups. On the Z12 I have Recordings set to store on the internal storage. All works well now.

    Hello,

    Yes, they are good. Use Ntfs.

    As previously mentioned that NTFS formatted by Rufus was the way to go. I was unable to get my Sandisk Portable SSD to work with Time shift when I formatted with NTFS. I then tried formatting SSD with Fat32 and it works on my Z12 for storage for Backups and Time shift. Just wanted to mention that in case others can't get their storage to work with Time shift

    Apologies if I'm posting in the wrong place. I love the upgrades to MOL4. Can anybody guide me to function in my old z11 where I could move existing groups and/or create a new group a favorites. There has to be a way to do this in MOL4 but the only option in content sources seems to be to hide or show groups?

    While watching a channel, hit the OK button on remote then go left on remote. Highlight Favorite under My Groups. Then hit the Info button on remote and it gives you options. With MOL4 set up now this Favorite list or changes you make here only take effect for this particular Profile. If you only have 1 profile, no issues. Each profile has its own Favorites or groups that you set up.

    It is easy for me to replicate the issue with Weather Widget not displaying. Here are the steps.

    1. Turn off VPN
    2. Weather Widget displays fine
    3. Lock Weather Widget to home location in Launcher Settings.
    4. Turn on VPN, Weather Widget goes away.

    If I don't lock Weather Widget, when VPN is turned on it displays to city of VPN setting. The issue seems to be with locking. When I lock with VPN off and then turn VPN on, it disappears.

    I agree it's a minor issue.

    The weather widget is showing fine on my end. Which region are you in? It could take couple of minutes to show up on your launcher screen.

    You can also try access home screen > settings > launcher settings > weather > disable or enable lock current location, and see if the weather widget shows up.

    What I am seeing is that if I toggle Weather Widget (without VPN) it shows up on Start Screen. If I then turn on VPN, Weather Widget goes away. I think this is OP was saying. That's how it works on my side. Doesn't matter if locked is on or off.

    Used to happen to me everyday. A couple of years ago I started using a VPN. Problem disappeared instantly. As Sam mentioned those things are maintenance and if that didn't work it's probably your Supplier or Internet Provider.

    A couple of things I have noticed since installing the MOL4 beta. I preface this with I don't know if this is a MOL4 issue or something with my Service or a setup issue that I may have missed. This is why I'm just putting this out here to see if anyone else has these issues.

    1) Very minor issue with the Weather Bug on Home Screen. It shows up to location of my VPN. Turn off VPN and it shows up to MY location as it should. Turn on Weather lock and Weather Bug goes away completely with VPN on or off.

    2) Changed EPG from Default to Alternate and I get 5 days of EPG, which is great. When I change to Alternate in the Content Sources section, EPG Update Interval greys out and cannot be changed. Also the EPG now cannot be updated manually (says it's updating but doesn't do anything) nor does it update overnight or at least for a few days it has not updated. If I change it back to Default and click Update it updates the EPG automatically. When I changed it to Alternate and clicked Update it did not update the EPG at that time.

    Again, not sure if it is a Service issues or something else. Anyone else have similar issues?

    1. Try to access the profile settings > Start Screen. If it is set to Home, please change it to Live.

    2. Please follow the steps on #1 and let me know if the issue remains.

    3. We will review if this warning will be needed.

    4. We're currently aware of the demand for color themes.

    Thanks for the reply Peter. Yes start Screen is set to Live and I tested again by doing a Refresh. When it finishes and says New Content has Arrived and I click OK. When that is complete the Live Tv program stops and it goes to the MOL4 Home Screen. Also when this happens in background at 5am it also boots the live tv and sends you back to MOL4 Home screen. So every morning when I turn it on it is on the MOL4 home screen and not Live TV as it was when I put it in standby

    I installed MOL4,like it a lot.But i wonder-When i was scrolling in live,In MOL3 you had to insert pin for Adult,now there is no protection for that.I have been searching but cant find where to set a protection for that.Anyone who has a solution?

    I saw that too. I found that when in MOL4, hit the menu button and top left there is the user. Use the arrow to go up to the user and and click OK on it. I'm not in front of it right now but I think there is something that says Manage Users. Go into that and each user can be set up to lock Adult Categories as it was before. The default if OFF. I'm not entirely sure but from memory I think that where that is. It then allows you set up each user with their own set up.

    MOL4 Beta Report:

    1. When Z12 is turned off by Standby, while watching Live TV, it will Refresh Automatically as per the set time (5am). Once the Z12 is turned on it is not on Live TV it is back to the MOL4 Home screen where I have to select Live TV again to watch TV. MOL3 would be still on Live TV.

    2. Similar to #1 above, When you do a refresh manually, and you get the screen thats says New Content has Arrived. Press OK .... It will do the Refresh Contents and finish. However as above it boots me out to MOL4 Home screen where I have to choose Live TV again to watch channels. MOL3 would just stay on Live TV and you would continue watching.

    3. In MOL4 Home screen when you go to Switch User and Manage Profile, there is a choice to Delete Profile. There is no warning that this will delete all associated settings and Favorites for this user. It is common sense that it would but a warning should probably be there to remind users that doing so will remove all that was set up by this user including Favorites set up by this user.

    4. Being able to set Colour/Theme has been removed.

    A couple of things I couldn't figure out or was missing in BETA. I understand it's a beta and may be added later but I wanted to point out anyway.

    1) couldn't figure out how to manipulate Favorite List. In MOL3 I could long press and move up or down each Favorite Channel when Managing Favorite List. In MOL3 I can see where to add Favorite Channel but not move it.

    2) in MOL3 I could change the colors of the EPG screens. Didn't see that in MOL4.

    Just want to add my 2 cents. No issues on Z11. Work fine. On Z12 I have tried 2 different brands of USB stick and formated using Rufus Fat32 and also NTFS. Also have tried a 1TB SSD formated with Rufus the same as above. When I turn on Timeshift and point to any of these external devices, it does not work. Nothing happens. If I point Timeshift in settings to use internal storage and then turn it on......it works perfectly.

    USB stick or SSD are recognised by Z12 as I can back up to them or record to them.

    Just wanted to add my comments you can see there is an issue somewhere.

    When I replaced an older Formuler box with the New Z12 I had similar issues. In my case I had Z11 routing to Yamaha Receiver and then out to TV all by HDMI. On the Z11 I would hit the STB button on and TV would turn on and Receiver.

    When I replaced the Z11 with the Z12 the Receiver would not turn on in this set up. After a while I saw something in the Receiver manual that made me change the process.

    First I turned off CEC on TV, Z12, and Receiver and powered down all devices for a few minutes and then powered up again. This clears the Receiver from any lingering CEC setups. Then I powered down again everything and removed the Receiver from the equation and started up all devices. So it was just z12 and TV connected directly. I then turned on CEC on z12 and TV. All worked fine. Then I routed Z12 to the Reciever in the original set up and turned on CEC there. After that I tested and it all worked as it did with the Z11.

    So bottom line for me is I had to go back to scratch and start fresh. I think this is not an issue with the Formuler box but rather TV and Receiver and Formuler, as there always seems to be handshake issues with HDMI and CEC between Manufacturers.

    Anyway, this is what worked for me.

    2nd beta update has just released with the fix.

    Please try to install it, and check the issue again.

    Access Code: 1339

    1. Open the Software Update app
    2. Enter the appropriate access code, then press the red box button
    3. Start Download

    Thanks F_Peter, I tested this morning and it did populate all the Groups after I did the Beta update.

    When I first mentioned this issue, when connecting to the Service it wasn't populating all Groups ,which has now been fixed.

    One thing I suspect is related but still not working. The Refresh option from the Menu was giving a "Refresh Failed" error. This error comes after trying to refresh for 10 mins or so. This issue still exists.

    In data sync settings I don't do delete and update , just update the epg returns , but is gone again in the morning.

    In Content Manager, you need to Edit the portal that is your IPTV supplier. When you edit you will see a line item that allows you to change the frequency that the EPG updates. This is defaulted to NONE. Change it to 3 hrs and it will update accordingly. This is not visible when you enter the service for the 1st time. Only after entering and saving it can you go back and edit and it will be there.

    Hello, I have had the problem for a few days that about 10 live channels in the group I created are greyed out and cannot be played. The same live channels that are in the group created by the provider are not greyed out and can be played. Is this perhaps a bug in the MOL3 app?

    Heres what I guess has happened. You created a Favorites Group and added these channels. If your supplier removes these channels out the original group and then re- adds them to the group or changes the name of the channel or a multitude of things on their end, MOL3 takes it as that channel doesn't exist anymore in your Favorite Group. That's why it is greyed out. When you look at the Suppliers original group they are there. You need to delete these channels from your Favorites group and re- add them from the Suppliers original group. This doesn't happen often but it does happen when your supplier makes changes on their end.

    I keep having issues with my nord vpn connection,when i check the nord app i get the message"'its taking a little longer than usual...."it takes over 10 minutes and then i decide to restart the box,resulting in connection:frowning_face:

    I know this is a Z12 post but I've had a similar issue with Nord on my Z11 ProMax for a while. (I didn't report it as I found a work around that works for me). Firstly, it only seems to happen when I am hardwired connected. Another box I have is Wi-Fi and Nord never gives this error. Playing around I found that if my Protocol was set to Automatic or Nordlynx and connected as such it showed the "longer than usual " message, not right away but some time later. I don't know if after being on standby etc. I'm not sure when it happens. I kept the box hard wired but changed the Protocol to OpenVPN (UDP) and that message never appears. So for me the "longer than usual" message only showed up when it was Nordlynx connected when hardwired.

    I agree with you. I may be in the minority, but I would rather a company put an end date to support for one of their products and advise that no more updates will be coming rather than just not fixing issues. This is not minor issue. As I said in earlier posts, Suppliers are creating very large IPTV services now. If MOL2 can't handle it, say so. I'll either find software that will handle it or move to a box with MOL3 or something that will handle it. I have a Z11 ProMax that does handle it and have been very happy with once the major issues were worked out. I have been loyal to Formuler for a while and will continue to be. I love MOL3 but don't want to toss Z10 over something that shouldn't be too difficult to rectify.

    Contact your provider and let them delete all the countries you don't watch.

    Give them Only the countries you watch, let them put them in your Subscription.

    Less loading and faster portal connection.


    Goodday my friend

    As I had stated a while ago, what you suggested is a good work around. It does not answer the posters question of Will this be fixed? Your suggestion is only a work around until the supplier adds more Categories and more channels. I would like to hear from Formuler if this will be fixed at some point.

    There is a way to factory reset but I don't know if this would help or not. I have only seen the IR Extender cause issues like you described, when it was plugged in.

    Since it is not plugged in I cannot say what the issue is.

    Do you have the IR extender plugged in? If so, unplug it and never plug it in again. Does nothing but cause issues.

    If you don't have the IR extender plugged in, then I don't know what the issue is.

    And this problem happens only on Mol2 and Z10 Box? Please post also which protocol is in use and did you guys tested also on other protocol (Protocol: XC Api, Stalker MAC ID and M3U Playlist)?

    I know from older user postings that change to other protocol solved the issue, also reducing the Channel list to only what you need helped.

    The refreshing option should correct this issue and if "Fail message" comes constantly, then is good possible that Provider changed some setting on his side in his panel. Deleting portal and creating new with same data or reinstall of Mol2 could also help. Please test and report, thank you.

    Important: Btw. the use of same portal data on other box at same time, can also produce such issue if subscription doesn`t have more than two unlocked connections per subscription!

    Tested on XC API. Didn't test on other protocols. Only portal on Z10 Pro Max. Mol3 doesn't have this issue.

    As I mentioned I know I can go to supplier and ask that certain categories be removed and that might work but that is not having the software working correctly. If supplier adds more categories again it could stop again so that's a work around only.

    Removing the visibility of categories in Mol2 via Manage Groups does not help.

    Tivimate and other IPTV software loads all the channels in all categories

    Refresh Failed message is everytime and I have deleted the portal and reinstalled the portal. No change. Reinstalled Mol2. No change.

    Earlier Peter had convo offline with someone who recreated this issue. This is clearly a MOL2 limitation because of the size of the IPTV supplier portal.

    Is there any update to this issue. The latest I can find is a June 2025 post but no resolution. I have a Z10 Pro Max experiencing exactly the same issue as stated in the post. It seems there is some limitation in the MyTvOline2 software that is being exceeded during start up. Other IPTV player works fine and all Groups are populated.

    Since my Supplier has added many groups and channels this started and I know a work around would be to go to the Supplier and ask for them to block some of the groups, but that is just a work around.

    One thing that I am sure is related is that when I try and do a refresh, after 5 mins or so it comes back with a "Refresh Failed" message.

    I am on the latest software and tried all that Sam asked in the above posts.

    I know many are dealing with new Z12 issues but want to know if this will be rectified at some point with the Z10?

    Thanks

    Current version 12.1.21.

    Yesterday I also had the Refresh Loop. When I turned on TV the Z11 Pro Max, Refresh showed up in the corner and never finished. I left it for 15 mins, still not finished. Up until yesterday it never took more than 30 seconds or so to complete. I have 2 services on my Z11 and 1 was disabled. I changed the Disabled to Enable and Disabled the one giving problems. Issue went away. Went back to original Services and issue with Looping Refresh was back. I tried shutting down, clearing cache etc.

    The provider wasn't the issue because I could get the Z11 to start the process of a Refresh and it would tell me that I needed to Refresh after a few mins and it fetched the new data. The looping only happened when it tried to implement the new data that it just retrieved from the Supplier. Not wanting to do a factory reset I was able to kill the App and start it again with no refresh.

    I did a new Data Backup and restored it. This cleaned out the old data and restored the backup. I tried immediately to do a refresh and it worked as it did in the past. The next morning it also did a refresh upon being powered up from Standby and it worked again like old.

    I just wanted to advise what I did to rectify the issue if anyone else is having this issue.

    Hi all, I’ve just bought (yesterday) a z11 pro max and when I try to enable the wake/sleep formuler I get this message - CEC WAKE UP FROM POWER OFF MODE NOT SUPPORTED


    I’ve tried this on the same hdmi and hdmi port as my old android box etc and also tried other cables and ports etc, it’s an 2024 lg tv and all other devices work using CEC, I have read another post saying it was fine until a recent update.


    Does anyone know if this issue will be fixed or any work around for it? I’m having to pull out a 75 inch tv each time I want to turn it on which is a pain.

    Thanks Daz

    It's just a message that if you have your Z11 Power Mode set to shutdown, CEC will not turn it on when TV is turned on. If you set your Power Mode to Standby, CEC will turn on (wake) the Z11 when the TV turns on. Shutdown mode turns the box off completely. If that's not what you were asking then I apologise. CEC works fine for me everyday on my Z11 Pro Max.

    Why doesn't Market App have the latest versions of popular Apps? For example, NordVPN is many, many versions behind what can be downloaded from NordVPN (APK) or Google Play store etc. Market is version 5 and NordVPN site or Playstore is version 7. For many of us we like to have the updated and latest software that offers fixed bugs and the best results. I have side loaded the latest version from NordVPN and it works great.

    I am still having the issue, provider refreshed too. Will test with mobile data again. Is it possible something from the router?

    I had an Eero router. It has software within to block malicious websites from their own list. The fix was to turn off this feature in the router or leave it on and add an exception to allow the URL for your service. Both fixes worked for me with the same type of issue. The point is some routers have software to block what they believe to be a threat.