Posts by giggs11

I tried installing Samsung Magician and updating it, but the software could not read the HDD when plugged in. So I plugged the HDD into the formuler box and let the formuler box format it. Unfortunately, now the laptop can't read the drive and Samsung Magician can't see it either.

I don't have easy access to a Windows machine, are there other options? The Formuler box itself asks me if I want it to format the drive.

Also if I format it as NTFS, will it still mount for Macs and other non-Windows devices? Just read stories of HDDs only recognized by Formuler boxes and not other devices.

Thanks

Hi,

I have a Z11 Pro Max. Whenever I plug in a new Samsung T9 2TB HDD, I get the following error: "External storage not recognized. Incompatible format detected. Do you want to change the format?"

The drive is formatted as ExFAT, so I'm not sure why it's complaining. Any suggestions? I use this drive fine with other Android devices and my Macbook.