Posts by Noxx81

I did both, like you said… unfortunately it didn’t solve the problem

And still the issue remains. Reïnstalled MOL3, did a factory reset…

After changing some channels, no more 50 or 60Hz. The Z11 automatically selects AUTO (4K 30Hz)

And when i reconnect the HDMI i can select 4K 50/60Hz again 😔

Also, when i turn the Formuler off, it goes back to 30Hz. So everytime i turn it on i have to reconnect the HDMI cable to get 50/60 Hz output. Can’t recall ever having all these issues before the last firmware update.

Reinstalled MOL. Had the issue again twice. I now have a new tv and the issue has not occured anymore.

Edit: Still some HDMI handshake issues i guess. My new 4K / UHD Panasonic switches to 30/25 Hz 4K sometimes when switching channels on the Z11 Pro Max (resolution is set to auto). In the settings the 60/50 Hz 4K option is then gone. If i reconnect the HDMI cable (Audioquest Pearl 2.1 cable) then i can select 50 or 60 Hz 4K output again. I’ve now turned AFR off and manually set the output on the Formuler to 4K 50Hz. Hope that helps, because this issue is getting pretty frustrating.

When i set the resolution to 720p 60Hz and color space to YCbCr444 8-bit it doesn’t freeze or go black. But as soon as i set the resolution back to 1080 or 4K it freezes again in a couple of channel changes (even with AFR turned off). Really annoying, because then i have to restart the whole thing again. I never had this issue before the last update.

The strange thing is that since i set it to 720p and set AFR to off… this happens when i switch from a FHD channel to a UHD channel (only in the channel menu):

https://mega.nz/file/nJ1xhLIK#94byJ4mA-LZ5D6pjekBT_RVtphFZ98cEg2bFVKpp9S8

I have the same issue on my Z11 Pro MAX BT1 with the latest fimware (firmware version 11.3.5 and IPTV version 12.1.33).

When i switch channels the image freezes (shows a still) or shows a black screen. Only way to fix it is to restart the Z11.

But then as soon as i start changing channels (for example from a FHD channel to a UHD/4K channel) it freezes again. After freezing, when i select another app like Prime Video, F1 TV or Tivimate the image in that app is frozen too!

This workaround does seem to fix the issue for me:

-Turned AFR (Auto Frame Rate) off in MOL3

-Set the Screen Resolution to 720p 60Hz

-Set Color Space Setting to YCbCr444 8-bit

-Set HDR Output Mode to Off

-Set HDCP to 1.4

-I also turned Surround Sound off instead of auto, but i’m not sure if this step is necessary.

Then i restarted the Z11 and the image did not freeze (or go black) anymore. Changing channels is also much snappier.

So the temporary fix works for me, but i really hope the issue gets resolved soon, because 720p isn’t ideal.