Posts by apalmer

    Hi,

    Unfortunately there is no EXIT key available in the Air Sync Remote Z app.

    To get past the Screen-adjustment screen, connect a USB keyboard to your Z7+ and press the "ESC" key.

    Thank you for your reply. I'll try that. Maybe a suggestion for the next update for the application could be to add that button on the application or remove the press exit key on that screen in the firmware.

    I recently lost my remote control for Z7+ and have been using this remote on my phone. I had some issues with new firmware so I restored factory settings. However, now I can't seem to get past the screen setup screen where you move the screen to fit the edges as it asks for exit key to continue. I cannot find exit key button anywhere on the application. Am I missing something or can somebody help me get past this screen. Pressing back button takes me to WiFi/wired connection setup.

    My Z7+ has recently developed this same issue. All the pins I've tried fail. I even tried to clear cache and data for MyTVO but no luck. Can anyone tell me if there is anything else I can try before factory reset?

    Please note both parental control and IPTV provider pin (one I received from provider itself) don't work.