Is there a workaround for this or is it being worked on in an update? All I get at the moment is a black screen where I try to playback.
Posts by chrishell76
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Today i turned it on.
Vpn connected, google play store no connection?
Am i sit here with my ict certificate/license/degree and those problems😂😂😂😂
This is not to do with the VPN. Play store has been updated and for some reason it has broke it. Uninstall the Play store update and it works fine.
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I have encountered this on occasion, but rare. Sometimes I believe it's the service it's coming from causing the problem, but just a guess. Since I have more than one service many times changing to the other one will cure the problem which also says to me it's stemming from their end. MOL3 uses VLC as it's internal player, so if your going to try another external player to see if it does any good, try EXO player, MX pro or another one to see what happens.
Yes this makes sense as I tried another service and it doesn’t happen. But what is strange is that the service that glitches on MOL3 doesn’t on Tivimate so makes me think it’s the player. How do you actually change the MOL3 player?
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Have you tried using an external player like MX or VLC?
Just realised that this isn’t actually a thing as the external player option is for VOD and the problem I have is live tv
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Have you tried using an external player like MX or VLC?
No I haven’t but will have a look at that. Which is the best to use? I’ve got to say I’ve had a Z8 previously, but never experienced this before.
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In Player options, is Live Auto Frame Rate (AFR) toggled on or off?
Try changing the setting and see if it makes any difference.
Yes I’ve tried that and it doesn’t make any difference.
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Yes done that already, doesn’t make any difference
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Ok so I’m finding that time to time my audio goes out of sync by say 1-2 seconds. This seems to occur when there’s been a commercial break, or definitely happens then, can be fixed by a quick channel change and it goes back into sync. I have tried the same service on my Firestick with Tivimate and it doesn’t occur, so I’m thinking it’s a MOL issue? Anyone else experienced this or any ideas on what it could be? Thanks
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After a bit of testing it appears this is an handshake issue. Anyone experiencing this same problem try changing for TV to power on Z11 rather than the other way around. I’ve been doing this for the last couple of weeks and not had any instance of this.
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I'll be short:
1) From time to time when starting MOL3 the playback freezes (only shows a still image of the channel) and refuses to work again without a reboot. Changing the channel shows the still video-frame of the new selected channel. No sound. My box is shut down (not in standby) during the periods is not used.
2) BT1 remote randomly switches from TV control (red light) to box control (yellow light) while using it (but no touch or long press of the top-left button).
Anyone else encountered these two problems?
Yes I have the exact same problem with the image freezing at times when I turn the box on, I cannot work out any pattern and have tried factory reset but with no resolution to the issue. Did you get this sorted? Anyone else any ideas as it’s a real pain having to reboot the box every time?
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With a paperclip is the same as via android menu factory reset.
With paperclip you use mostly when box wont start correct or so. If ypur box start "normal" and you can go to android settings te reset it, its oka then you dont need the "hardware factory reset".
But it didnt fixed your problem, you only asked how to reset!
Can you please tell us your problem so we can help you?
Ok thanks for that info, I didn’t realise it was the same result. So my problem, occasionally when I turn box on, the picture will be frozen and the only way to get it to work again is to restart the box, and won’t even fix if I just close MOL.
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Looks original to me.
Reset should be there.
You can also factory reset from android menu my friend. I see you are on the menu so you can also factory reset true androidmenu
Ok thanks. I tried the menu reset but it didn’t fix my problem so thought would try this method. I’ll try it again, just a bit wary sticking metal inside a live box!
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Display More
Till end. Till you feel the little "click".
Do you have a formuler z11?
Not other brand/model?
More pictures otherwise. Reset should be there if its original.
Z11 Pro Max
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Right to the powerbutton.
Push it in with a paperclip and hold it.
Tried that and don’t feel any clicking like there’s a button there and also it didn’t do anything when tried either. How far down do you need to press?
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Can anyone help as might be being daft but cannot see where I’m supposed to find the reset button on my unit. Please see photo, looks different to the video tutorial?
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You have to click on epg mode in content source.
If not, first connect portal
I don’t have epg mode option? Portal is already connected also?
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This is what I see. The EPG Mode is now set to Alternate and my guide is working.
Thanks. That’s strange I’ve just checked again and I don’t have that option. Any ideas as to why?
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Based on another thread I changed the EPG to Alternate in the Content Manager for my service. This appears to have resolved the issue and my guide shows content back over a week and Catchup worked from 7 days ago. Maybe I can keep the Z11 Pro Max after all.
I cannot see the alternate in content manager on my Z11 unless I’m going blind haha?
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So my service allows 7 day catchup but when I go to look on the Z11 it only shows back 1 day on the epg. I’ve checked same subscription in Tivimate and it shows the full 7 days. Why is this?
