Posts by tfchilds

After removing my usb stick, it's now working. Sometimes to bare in mind!

I seem to be having this issue again. Tried disabling meta etc. Anyone else experiencing this ?

'mytvonline3 stops working when i choose to watch a VOD or tv series. every time I go to the VOD menu and try to choose it crashes mytvonline3 '

OK. Cheers. The testing process of elimination indicates its them .

Cheers though

Also seems to be on sd channels?

OK, I did pretty much did all the tests. Tested old box with ethernet, same issue. Tested new box on wifi, same issue.

It seems a mystery though as the speed test results seem the same every time? Over 100mbps?

cheers mate

thanks. Will do. Either way, them tests will point to an issue?

tried that as well, no joy. Speed is OK and steady.

I also tried testing this on my other providers app and the same issue occurs. I'm not sure what else I can do?

Cheers

Hi Sam,

I've on a ethernet connection but I noticed the 3 dots we're blank on the freeze channel. Is this more to do with my network provider than subscription?

Thanks

Tony

That's so strange. I spoke to my subscription and they've done quite a few checks and confirmed everything is good on their side. Could it possibly be my Internet? my powerline plugs have been sporadic

Thanks

Tony

thanks. Please see attached. (Excuse the discussion when I flick to the film section!)

https://streamable.com/of277t

Hi Sam,

I had the same problem in another hdmI port. I'll try the other Tv. I've also ordered another cable.

Not sure what else it could be? Could the box be faulty?

Thanks

Tony

Hi, this is a bit of a strange one? I recently upgraded from z7+ to z8pro. However, when I flick between channels it freezes? This happens quite regularly. I then have to flick though other channels to get it to work.

There's no issue with the Internet or iptv provider. When it does play, its fine. Seems to happen more regularly when flicking between fhd and sd. I've been using the previous hdmi lead, not the one supplied with z8 as its not long enough. I tried it with another lead and the issue disappeared. However, today it started freezing again. Do you think it could be down to the hdmi cable? Any advice would be really appreciated!

Thanks

Tony

Quote from SAM

Provider working on something, happen to me yesterday to. After they confirmed that the work is done, new connect and all was fine.

Seems to happen to quite a few people. My old box was fine. Do you think it's something to do with certain routers and network providers?

Quote from kev8

Many thanks Codeit for taking the time to share this info, I have turned my shield off already so I know its not that, that was the problem I was having with Z7 box and then it worked a treat. You have given me some good stuff to work through there so thank you, I am still having issues with screen freezing and no ethernet pick up even though im getting 867 mbps at the time of writting this so I will work through what you have shared and report back, many thanks again in advance.

Hi kev, when you turned your shield off on the z7+, did it stop blacking out after that? I'm with bt.

Thanks

Quote from kev8

Many thanks Codeit for taking the time to share this info, I have turned my shield off already so I know its not that, that was the problem I was having with Z7 box and then it worked a treat. You have given me some good stuff to work through there so thank you, I am still having issues with screen freezing and no ethernet pick up even though im getting 867 mbps at the time of writting this so I will work through what you have shared and report back, many thanks again in advance.

Hi kev, when you turned your shield off on the z7+, did it stop blacking out after that? I'm with bt.

Thanks

the black outs happened again tonight. Now trying the new settings, but it's slowed my internet speed mown massively. Second box I've had issues with

the black outs happened again tonight. Now trying the new settings, but it's slowed my internet speed mown massively. Second box I've had issues with

Codeit has some settings which is worth reading, as lots of people have experience this, including me.

I did a re-boot recently and the last few days has been fine. It was fine before though and happened after 3 or 4 days?? Very strange!?

Im going to try the above advice if this continues though. Ive also taken my shield off.

The IPTV provider I use, has a VPN within his app. So im quite lucky on that front that I dont have to run one.

Dont think it would do any harm tryign what Codeit said ?

I did a re-boot recently and the last few days has been fine. It was fine before though and happened after 3 or 4 days?? Very strange!?

Im going to try the above advice if this continues though. Ive also taken my shield off.

The IPTV provider I use, has a VPN within his app. So im quite lucky on that front that I dont have to run one.

Dont think it would do any harm tryign what Codeit said ?

Quote from CodeIT

Have you checked that broadband shield is also turned off 👍

Hi codeit. I've recently brought the z7+. I have the black screen issue every now and then. My iptv just advised me to reboot router and start device again, will that work?

My connection is ethernet and it is with BT. Do I need to apply the steps like the z8 version to mine?

Thanks

Tony

Quote from CodeIT

Have you checked that broadband shield is also turned off 👍

Hi codeit. I've recently brought the z7+. I have the black screen issue every now and then. My iptv just advised me to reboot router and start device again, will that work?

My connection is ethernet and it is with BT. Do I need to apply the steps like the z8 version to mine?

Thanks

Tony

Quote from kev8

Hi CodeIT you have done it again my friend, I deleted the current network set before leaving my house, and took it back to the new location, before starting I inseted a pin into the BT router and reset, I then connected everything up and re-entered the password for the new address and then my provider for my MyTV2 loaded up instanly and no issues what so ever for the hour I stayed there, fingers crossed that its sorted now. Once gain massive thankyou, your help has been fantastic.

Quote from CodeIT

Have you checked that broadband shield is also turned off 👍

Hi and

Quote from kev8

Hi CodeIT you have done it again my friend, I deleted the current network set before leaving my house, and took it back to the new location, before starting I inseted a pin into the BT router and reset, I then connected everything up and re-entered the password for the new address and then my provider for my MyTV2 loaded up instanly and no issues what so ever for the hour I stayed there, fingers crossed that its sorted now. Once gain massive thankyou, your help has been fantastic.

Quote from CodeIT

Have you checked that broadband shield is also turned off 👍

Hi and

ok thanks

hi, did you ever fix this? My internet drops for around 5 seconds, which means I then gave to log in back to mytvonline. I thought if I changed the buffer settings, this would compensate for this? Would that work or did it work for for you?

hi,

Yeah I did and all works fine. So strange, as I had an old box which played fine?

Tony

Hi,

I hope you can help me. I recently brought a Z8, logged into to mytvonline through my provider, everything loaded fine and navigation through the channels was really smooth.

However, quite a few channels are constantly buffering. Everything 5 seconds I so? I changed the settings for the buffer and this didn't work? I then tried another device to make sure it wasm't my internet, but the other device was fine.

My IPTV provider also confirmed there were no issues. The only thing I can think of is trying another player. VOD is fine and I know how to change the player, but I don't know how to change it on live tv ? Does anyone know how to do this ?

If anyone can provide any suggestions on how to change the player in live tv and also advise on buffering, this would much appreciated.

Thanks

Tony