Posts by sams

  • Question about moving favourites etc to new box

    Hi,

    Just wondering if anyone knows if your favourites (channels, vod etc), groups etc are saved on the box or in your profile? Currently have a Z8 and will be upgrading so it would be easier if everything can be moved over to new box by saving and restoring or automatically when service is moved to new mac/device.

    Only other way and the long way would be to take a pic of everything and set them back up on the new box but that seems very tedious especially if you have tons of favourites saved.

    Edit: reason why I have doubt is because I once hard reset the Z8 and my fav's were still there if i remember correctly.

    Thanks

  • Remote issue with Z8

    Quote from SAM

    A ok. The older one is the first rcu came with z8 and this older rcu use same frequenci like some other rcu's, like rcu's for light soundbar etc. Therfore can sometime happen that the commands interfare with other devices.

    Later changed Formuler the codes (02f9) and such things didn't happen anymore, expect you have some device in use that use exactly same freq. and codes.

    BT1 is in such things always the solution, control over Bluetooth.

    Thanks for the info Sam. Appreciate it. :thumbs_up: I did make a mistake in my previous post (was correct in 1st post). The 02f9 is the one having the problem (will try to correct post). So least responsive is the 02f9 but I will check as per advice.

  • Remote issue with Z8

    Quote from SAM

    Hi,

    OK you use two different remotes, one older 02f9 remote and one newer IR1, is IR1 right, came also with z8 pro? The newer IR1 is much responsive then the older one and you found it out, but both use the same 02f9 Codes. So you will not be able to change any frequencies.

    You can reset your remote when you take the battery`s out for longer time and connect again.

    Hi Sam,

    Thank you for your response. The older box of the 2 is the non 02f9 remote and It doesn't have any model numbers on it that I can see. The 02f9 came with the newer box. Out of the 2 remotes, the 02f9 is the most non responsive.

    I just checked the IR1 model you mentioned and we don't have those. The older one looks exactly like the 02f9 one. Attached pic of what they look like, other than one having 02f9 on the bottom.

    Thanks

  • Remote issue with Z8

    Hi,

    Have a strange issue with a Z8 and was wondering if anyone had any ideas how to fix it. For some reason we never caught this until yesterday when both remotes were in the same area and it's really bothering me now.

    We have 2 Formuler Z8 boxes and the original remotes they came with. One box came with the updated remote that has 02f9 also written on the front bottom. Both over a year old and used by adults so no damage etc.

    The problem is that the non 02f9 remote can be pointed at a wall, back towards your face or the ceiling etc and it still works perfectly and all commands are reflected on the screen/box.

    The updated 02f9 remote, has to be pointed right at the box in order to work.

    Tried both remotes side by side and there's a huge difference. Swapped batteries and removed any usb devices connected and also removed any other devices near by that may cause interference and same issue. IR extender not used.

    I searched online and in these forums and couldn't find any way to reset the remote or change frequencies (like some remotes) so any help would be appreciated.

  • Black screen

    Like benji87 we have had the black screen happen but it's only when our provider is doing maintenance. Switching channels will go to a black screen sometimes for minutes and vod doesn't load. But once maintenance is clear everything goes back to normal.

    The fact that yours goes to normal on reboot doesn't sound like maintenance though. If you are using vpn, try disabling vpn to see if issue goes away.

  • VOD watched/progress indicator question

    Hi there,

    I'm not sure what the term is exactly but when you are watching VOD, you will have the red progress bar that shows how much you have watched or which episodes you have already watched. It's an awesome feature especially when watching TV shows as you can come back and easily see which episodes you have already watched but i've noticed that many times the indicators are reset and all episodes show no progress bar.

    Just wondering what would cause this or if it's a known issue.

    Thanks