Posts by nmaker01

Sorry, I can't find how to make the conversation directly with you.

Yes, I use a sound bar. But the problem is the same without the soundbar.

The router is for nothing, the problem only happens on the z10 and not on the z8 with the same and other cables.

No other device has the problem.

Why MOL fails to connect during the 3 attempts? Even if it was the router and a slow DHCP, the box should connect to the second or third? No, MOL needs to be closed and reopened for this to connect. We never question that it may be a box bug?

yes, I used the same cable.

The reset has already been done, without solving.

Wi-Fi is disabled.

Following your first messages, I put the ip in static and it works. But it's a workaround, as I would prefer to use in DHCP.

Hello,

Thank you for your answers.

MOL2 is activated on start up.

I did several tests after your recommendations.

I turn off private DNS and reserved the ip address on my router, but it still doesn't work.

For me this is the Ethernet port that is not yet established.

The questions I ask myself, why during the 3 attempts to establish the connection, it does not succeed?

While I can at the first attempt return to home and restart MOL2 Manually and the connection is established.

But if it was my router, why isn't the problem on my Z8?

Thank you again for your help.

Hello,

If i restart/shutdown the Formuler Z10 Pro Max, MOL2 autostart and the portal does not connect if the connection is the Ethernet cable (message: still waiting for connection). To bypass, i have to close MOL2 and restart the application and it connects. There is no problem if you use wifi.

I have also the Formuler Z8 and this Ethernet problem does not exist (with the same Ethernet cable).

I saw there was a fix in the last update, but it didn't work.

I have already reset the box, activated or deactivated the ipv6 did not work, only works for the first time with Wifi.

Thanks for your help

Good evening,

This latest update didn't fix anything for me. Unable to connect to the portals. Thank you for your help.

Good evening,

This latest update didn't fix anything for me. Unable to connect to the portals. Thank you for your help.

Hello Sam,

Thank you for your answer.
It may be a lack of understanding on my part. Sorry.
We have a real lack of information about it, which can make us belive that it is not followed.
Is it possible to have more details, example delay.
Thank you very much.

Hello Sam,
I do not understand why a ticket is open now, when this problem has been identified for several weeks!!!???
For customers who do not have a 1080p resolution this is a real problem.
The pause fonction is very important. What do you think?
I am quite disappointed that we are worring about less important details for the release of the next udpate.

Hello Sam, is it planned in this update to correct the bug of the pause fonction (if the resolution is not in 1080p)?
Thank you

Hello Sam, can i also do the beta test?
We are very much using the same portal in my country.
Thank you
PS: To test, i have a Z+

Thank you SAM

Hello,

No more feedback of Formuler support,

I decide to see if others have the same problem with the default player. (with VOD in IPTV services)
I said it worked well before the last update.
There must be a codec problem following this update.
Here are some details about the properties of the files.

Thanks for your help.

DOES NOT WORK
Filename.mkv
Matroska / webM
Encoding Lavf57.82.100

Flow Movie
Codec H.264 /AVC / MPEG-4 AVC / MPEG-4 part 10
Profile High

Flow Audio
Codec AAC
Profile Main
sampling rate 48000 Hz
canals Stereo
Encoding SW Lavc57.66.101 aac

IT WORK
Filename.mkv
Matroska / webM
Encoding Lavf57.82.100

Flow Movie
Codec H.264 /AVC / MPEG-4 AVC / MPEG-4 part 10
Profile High

Flow Audio
Codec AAC
Profile LC
sampling rate 48000 Hz
canals Stereo
Encoding SW Lavc57.66.101 aac

Hello,
I did tests with movies that worked well before the update and it does not work properly anymore.
Since the update, the file in MKV with AAC in main profile does not work anymore.
Is it possible to correct the problem?
Thank you

Hello,

The default video player in MyTVOnline does not work properly when it comes to video file .MKV with AAC in Main profile. (video and sound are fast forward)
It works well with AAC in LC profile.
I do not know if it is after the update. In my VOD services, there is a lot of film that works more correctly.
I tested with MX player or VLC since MyTVOnline it works properly.
Thanks for your help,

Thank you very much.

Hello,

I have installed the updates in my Z+ and it's always a little slow with EPG.
I don't know if there a way to resolve this little slowness?
For information, i don't have this problem on a different box.

Thank you again for your help and your excellent work.
Best regards,

Hello,

I have same issue for EPG loading. I do not have the same slowness on another box. This is not a problem of my provider.

I do not know if someone also has this problem of pause TV? When you press play to relaunch the TV, MyTV online crash.

Thanks