Hello Lath,
which connection are you using with your Provider (XC Api, Stalker MAC/ID or M3U Playlist)?
Do you have also possibility to test other Provider, like trial 24h and compare if same happens? Because so much issues at once, point to Provider sub.
Using XC Api with an ID and PW and about the provider I have two other boxes Z11 Pro and MyTvOnline3 with each a different code of course and everything is fine other thand the ''no information'' on certain channel. All the rest is A1.