Posts by Bugspro

  • Z11 Max few issues

    Quote from Scooby Doo

    Thank you everyone, manage to programme it and control volume etc.

    The hot keys which I also setup worked but notw don't respond to any input, single tap,double tap or long press for all three.

    The coloured buttons still work fine.

    Any suggestions?

    Use the FORMULER REMOTE APP in market store to setup your remote.

  • Z11 Pro Max Live TV audio sync issues

    Quote from chrishell76

    Ok so I’m finding that time to time my audio goes out of sync by say 1-2 seconds. This seems to occur when there’s been a commercial break, or definitely happens then, can be fixed by a quick channel change and it goes back into sync. I have tried the same service on my Firestick with Tivimate and it doesn’t occur, so I’m thinking it’s a MOL issue? Anyone else experienced this or any ideas on what it could be? Thanks

    Clic INFO,Choose ACTION (DOWN ARROW),PARAMETER,SYNCHRO, and ADD or REMOVE in ms time in audio delay...

  • Z11 Max few issues

    2- You need to program your Z11 remote with your sound bard remote...

    3- Same probleme here,but you can try MECOOL FILE MANAGER. try it on playstore.

    5- Go to the GEAR icon in home menu and do it manuel. Do a google search...You may find a apk file to do it or You can Active Developper MODS and LIMIT BACKGROUND PROCESS options for setting.

  • MyTv Online Android app problem

    Quote from Blackhawkcrow

    Hello ,

    Trying to get the android app working on my phone , my supplier says I can run my sub on 2 devices ( but not at the same time ) I have put the url in and my id but after it has refreshed it gives me an error message saying my account is blocked and to contact my provider !!!

    Any help would be greatly appreciated

    Many Thanks

    You just need to disconnect your first device from your ip sever. After try it on your phone. Or take a second subscription...

  • Z11 PRO MAX UNDER THE HOOD

    Quote from Lucky133

    I shouldnt make it also open.

    No way.

    Let him doing his thing.

    i should sent it also back for warranty.

    This box is a 2023,work 1 year half. I have extend warranty on it via mastercard. I wait news from him... For now this box is only good for trash. If is there a way to JTAG the box with the good software and files i will do it. I found many explain for other old box,but not for this one...

  • Z11 PRO MAX UNDER THE HOOD

    Quote from henkie

    I dont think you did a good job;you just lost any warranty you might still have by opening the box,btw as an atecnical nitwit i dont see the point you want to make,maybe you can explain in simple terms and how it relates to the issues you were having?

    I try the 2 switchs without any result...my box was brick on RED light anf Flash every 20-30 secs. No picture on tv. When i plug the power the box light start RED without delay...no formuler logo. The box die when i take the last beta sofware...start picture freeze,no remote answer,no reboot,the box turn red light and stay at this state.

  • Official Software Update - MOL 3 v. 12.1.32 for Formuler Z11 Series and Z mini released.

    Brand New Z11 Pro MAX...a real nightmare, box are up to date and mol3 crash and send out to home page again! <X Clear the cache and start again! If i leave the TV off,next day when i open it...surprise home menu again!

  • Factory reset does't work

    Quote from Lucky133

    None of mine known friends has problems.

    I understand its frusstrating for you.

    Yes and I change place to buy this box. I buy 4 boxs from the same place and last week i get trouble again and the box have only 3 weeks. I pay for return and loose 20% on the price for restocking. Do you want the seller name? I have extended warranty with Mastercard and they double warranty from manufacturer. I ask to him to take my non working box for a refund...I wait for news. :smiling_face_with_sunglasses:

  • Kodi: Video freeze and sound stutters after Pauze video

    You can read this link: https://forum.kodi.tv/showthread.php?tid=377704 or maybe you need to setup memory tempon in kodi. I run kodi in a Z11 but no problem like your... and help here too: https://www.reddit.com/r/kodi/comment…_seconds_later/

  • Channel icons missing

    Quote from pbmbg

    These are screen shots I am seeing with no channel icon. In addition tv series or movies has no information in epg

    Here i have some Chiness serveur they do that and some not. I sugest to install Tivimate in try your ip Provider. You will see the result...and if is the same than mol3 is your ip provider the problem. Or try to add / at the end of your provider: ex: http://me.tv:8080/ and when you creat you portal,come back after channel uploading is complet and setup the tv guide time to 3 hrs to load guide,not 24 hrs. Try this :smiling_face:

  • Z11 pro max, shutdown initiated

    Quote from SAM

    I will not comment now your frustration but you have new box and can give it back to seller. Buy somewhere else if first box came also from same seller. btw. it is not normal what happens on your side with this two boxes, i meant that the possibility that both boxes are faulty is simply not normal.

    How ever, i have one question and maybe idea: Were both boxes connected to the same socket and is there a possibility for a friend to check the socket?

    Yes Sam I understand your point...i send you a PM msg. Thks. :smiling_face:

  • Z11 Pro will not boot

    Quote from newh

    I have a z11 pro that will not boot up. The red light is solid. If I try to do the manual reset, the red light will blink a few times but never past this stage. I tried a different adapter, HDMI , even TV. I also placed a ticket several days ago and haven't got a response from the help desk. I have also tried the manuel reset from the video. This is a new unit. Is there anything else I can try . Thanks in advance

    Same Probleme here! Wow! :face_with_open_mouth:

  • Z11 pro max, shutdown initiated

    Same Problem here! I buy a new formuler last fews week....to replace one i have. the box was dead under 1 year! Now i have my second box flash red and don't want to power up!!! Wow what kind of JUNK box is it at 269$ cad!!! Some one have a idea how to bring back to life before i broke the box? :face_with_open_mouth:

  • Warranty and After-Sales Service

    Quote from SAM

    Not sure what you mean with Printing Document. You need only the Invoice you paid to proof purchase from him.

    Sorry for Delay...Sam this is the warranty explain for Formuler Box. I found it in the dealer web page...

    ###Warranty

    To initiate a warranty, claim for a device that has manufacturing flaws, you must first contact us to get a Return Authorization (RA) form. Once accepted, you must return the damaged goods in its original packaging with its original contents, together with proof of purchase and the return authorization form, to the supplied address. Without a RA number, returned products will be refused.

    You are responsible for the expense of returning the item. You must ensure that the items are carefully wrapped in appropriate packing for safe transportation in order to avoid damage during transit. Inadequate packing will invalidate the guarantee if any damage occurs during transport. Returns must be traceable and electronically trackable during transportation and delivery.

    You will not be charged for components or labor in connection with the repair. If the damaged item is unable to be fixed and a replacement is not available, a full refund will be sent to the payment method used to make the purchase.

    You are responsible for examining the merchandise immediately upon receipt from Formuler. If items are delivered defective or damaged, photographic documentation of the damage must be obtained and submitted to us within 24 hours of delivery. Certain carriers will deny claims for transit damage after this time period.

    This warranty excludes the following:

    Accessories does not covered under warranty.
    Harm to products or parts caused by accident, mishandling, neglect, misuse, improper installation, use, operation or inability to follow instructions contained in the handbook for the operation and use of the item, water, fire, electricity surges, spikes or overloads, rodents or other animals.
    Damage to items or components caused by poor installation that does not follow the installation instructions included with the product or component.
    Damage to products or components caused by repair or attempted repair by someone who is not an authorised repairer of Formuler or the product's or part's manufacturer.
    Any items or components that have had their serial numbers removed, altered, or defaced.
    Speakers and subwoofers with blown, blackened, or charred voice coils, or other damage caused by electrical surges, spikes, or overloads.
    Formuler will not replace products or parts that are discovered not to be defective or that the reported fault cannot be reproduced. In this situation, Formuler maintains the right to impose an assessment fee in addition to the cost of returning the product or part to you.

    Replacement of components required owing to regular wear and tear.
    The expenses of removing and returning items or components to Formuler or an authorised repairer/service center, including packing and freight charges, as well as the costs of reinstalling the product upon return.
    The repairing time for the unit with issues is usually 2-3 weeks.

    Our goods come with assurances that cannot be exempted under any consumer protection laws. For a material failure, you are entitled to a refund or exchange, as well as reimbursement for any additional reasonably anticipated loss or harm. Additionally, you are entitled to have the items fixed or replaced if they are not of acceptable quality and the defect does not constitute a serious defect.###

  • Warranty and After-Sales Service

    Quote from Mevi

    Check with your seller.

    This is the answer i get: (All of our products come with a one-year warranty as standard.) I just need the PRINTING DOCUMENT and Description of warranty. I have a claim for one tv box,and the assurance ask for this document...any help from the staff?

    Formuler Website: 💬 Warranty and After-Sales Service Guide

    • Please gather your purchase history, purchase receipt, and contact the seller listed on your purchase receipt and ask for warranty instructions.
    • Your seller should give you proper after-sales service following their regional rules and regulations.

  • Mecool File Manager

    Hi, this is a cool apk I found to manage my files from Tivimate to a usb key,drive ect. Also you can connect to your web browser ex:(192.168.120.3:9050) and voila...you enter in the app page and just choose your file to upload in your tvbox,usb drive,drive ect... you can finde the apps on Google Play or other alt apps website. :smiling_face_with_sunglasses:

  • How to use Backup & Restore function?

    Quote from $$Ragu$$

    Sam thats not really a good option for restoring, That means I will have to have 4 backups for the 4 formuler's I have and have to input all 5 IPTV servers on each box , to me thats antiquated and dumb. You should be able to create 1 backup and restore to every box you have ,thats a big time saver.. The TiviMate app allows 1 backup of all your favourites, settings, options and restore to all Tivimate Installs :smiling_face_with_sunglasses:

    Yes and why we can't do it like Z8 backup and restore feature? Is more easier and faster,no?

  • Features Request Z11 and MOL3 (No discussions or questions, only request thread)

    Quote from Marchella

    one more request.

    to make it possible for MOL2/3 to pick up EPG from the playlist itself, if there is a link in the playlist itself.

    #EXTM3U url-tvg="http://epg.blabla.net/epg.xml.gz"

    Tivimate has this feature.

    - Remove the red line when i setup a record or reminder.

    - Add RED POINT or RED SQUARE like mol2 when i setup a record!

    - Thks for speed "add" in favorite!

  • Hotfix MYTVOnline 3 Update - v. 12.1.20 for Formuler Z11 and Z mini released.

    I send LOG again, no change for me...explain:

    Fomuler Z11 Pro MAX Box 1:

    - Start MOL3 and Kick off again to the home menu

    - After Playing channel in Xcapi the picture Freeze if i leave the box open for over the night.

    - No power ON after Standbye mode in overnight...need to unplug and replug box.

    - The box Crash after10% when i try to put my backup back! :frowning_face:

    Fomuler Z11 Pro MAX Box 2:

    - Box freeze completely with the new MOL3

    - Start MOL3 and Kick off again to the home menu

    - No remote response...

    - Stanbye mode stay a OFF...

    - Need to unplug and replug back to run the box again...

    - I remove MOL3 and just use Tivimate instead,and the box run NORMAL.

    - I have Trouble with this box since i take the last Firmware...Why make a update when something work well before?

    - The box is very near of the BASKET...for the price they sell it...Wow wrong invest!!!

  • Hotfix Beta MYTVOnline 3 Update - v. 12.1.19 for Formuler Z11 and Z mini released.

    Quote from F_Peter

    Could you please provide a video that shows the exact issue for further investigation. You can upload the Image/Video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.

    Also, please restart your Formuler device, start the MYVTOnline 3 app, and send logs when the issue reoccurs.

    How to Report a problem and Send logs

    Make sure to let me know the tracking number for the logs

    Yes i will try to do it...and send it to you. :smiling_face:

  • Hotfix Beta MYTVOnline 3 Update - v. 12.1.19 for Formuler Z11 and Z mini released.

    I install the beta yesterday and i have the same issue:

    - MOL3 start and they kick out again on HOME page.

    - Stanby or power off mode, the box don't want to power ON again!

    - Need to unplug and plug it back to get working again!

    - Do you need the box to make some test ? I think i buy a new **** instead of Formuler!

    - Alls my problemes with this Z11 come after the last update on the box and MOL3... :frowning_face: