Posts by DroidBug

  • Cannot fastforward correctly with 'catchup' channel

    ok just an update, i had the issue last night and today where fast forward was fine throughout most of a catchup program that was showing correct total time but on a few occasions it sometimes did not work as seanns32 has mentioned, happened with both providers with different channels etc. i do suspect at this point a bug in MOL. But it's already been reported so that's good :smiling_face:

  • Perfect player in Z7+ issues

    Quote from MARCO

    Hello, this is my first time posting here. I just bought and set up a z7+ and loaded up Perfect player..I can’t get channels to play right on any of the decoder options..each one I select has some sort of issue when channel plays or doesn’t play. maybe I’m doing something wrong. I have used PP in many other devices and not had this problem.


    Hi,

    I've not used perfect player myself, any issues though with perfect player would have to be taken up with them as Perfect Player has nothing to do with Formuler.

    Quote from MARCO


    question 2
    in mytvonline I cannot get sound with VOD...so I finally selected yes player to use to play VOD, but it’s not best..I have Vader’s IPTV and it works well on my shield.
    :smiling_face:

    Can you please follow the below instructions to install the audio codecs, this should solve the audio issue.

  • My Formuler Z7+ turn into "sleep" mode with red ligth flash

    Hi,

    At this point can you try a factory reset? you mention you did a software reset but not a factory reset. Not sure if the red flashing led is an indication of a specific problem, hopefully someone from Formuler can reply but try a factory reset and reply back with outcome.

    Please remove any devices you may have connected to the Formuler box like usb flash drive before doing a factory reset. Also please note exFAT, currently there is a bug that causes the formuler device to crash so please make sure you use FAT32 or NTFS, the exFAT bug is already fixed in next firmware release.

    Thank you.

  • EPG missing

    Hi Mozoo,

    First you should check with your provider if there are currently any issues. I say this as two providers i know of are doing major upgrades, have been for past two weeks or so and still going to take another week or more at least by sounds of it and one of them has the issue you describe because they are having to do a manual upgrade and manual edit of every single channel in the EPG, plus i have had issues with both providers today including no EPG, so please contact your provider first.

    Generally any information missing from the EPG specially as you say it's just UK stations, which i assume other stations EPG is fine from the information you have provided, is telling me this is a provider issue. The app does not provide any kind of subscription or service it's just an app, so any issues relating to provider needs to be taken up with them.

    Once you have checked with your provider and if they say there is no issue (some will say everything is fine even when it's not), then please copy the template from here then paste it here and fill in with as much information as possible. I do think though this is your provider going by the information you have provided.

  • Cannot fastforward correctly with 'catchup' channel

    ok great thanks for letting me know, at least we both know the issues appears to be when the total time is wrong, both my providers are doing major upgrades and have been doing so for a few weeks and more to follow, the fact it seems to work when total time is correct tells me it's an issue with provider(s) as when total time shows an odd total time that's obviously incorrect, that's when the issue you describe happens, if it was the app it would likely happen even when total time is correct.

    My box is always in use generally throughout the day so can only ever really test at night, but i will take a look at it tonight to see if i can spot anything, as not really tested this issue due to major upgrades going on with both providers is making it difficult to determine the exact cause at the moment.

  • Cannot fastforward correctly with 'catchup' channel

    Hi,

    I can confirm this issue to, the reason i have not mentioned it as of yet is, i find the problem happens when the total time is not displaying correct, for example if i play a film on tv catchup it may show ie. 1 hour 45 minutes and fast forward works fine, on another film it will show crazy like 140 hours etc and it will do exactly as you describe, i'm not sure if it's provider issue or the app, both my providers are doing upgrades etc and taking way longer than expected so until that's sorted i didn't want to post about it incase it was an issue with provider.

    But yes i'm having same issue with my Z7+ but can't be sure if it's provider or app at the moment as both providers doing major upgrades. The reason i think it's provider at the moment is i only find the issue to happen on anything with a total time that is obviously wrong usually claiming film/programme whatever you watching is several hours to over 100 hours long when it's obviously not. Will try and test a bit more when i got some time.

  • Device locked with Provider configuration

    Hi,

    I'm sorry i thought you were using a Z7+, i don't own or use a Z Prime, however that still looks like provider box going from that menu and logo and if it is then you have to go back to provider or seller as only they will have an answer as they change customise the firmware/software.

    Just to be sure i will tag @SAM as he will know more about this than myself.

  • Unable to wake box from sleep

    Hi Karl,

    The standby issue appears to be fixed going by latest information from the Beta :smiling_face:

    All information in regards to the firmware release can be seen here: March/April Update

  • March/April Update

    Quote from Geogeocomines

    Is this update Will be available this week ? If yes when ?
    Thanks à lot

    Hi,

    Beta 2 is being released tomorrow for the beta testers to test, depending on any issues that may arise no exact time frame can be given at this time.

    However rest assured the reason for the further delay is because several more bugs that weren't originally planned to be fixed in this release has now been fixed but also new features and improvements have also been done. As this update is very big with both bug fixes and new features and improvements it means testing takes a bit longer as Formuler would not want to release a firmware that is not ready for it's customers and that could cause further problems.

    Obviously Formuler understands users are very eager for the next update and the devs are working around the clock in all fairness but with bug fixes, new features and improvements and additional fixes etc that weren't originally planned in this release means there is going to be some delay.

    Hopefully once Beta 2 is tested thoroughly and nothing crops up or other issues arise it should then soon be near ready for release but at this point it's difficult to give an exact time frame.

  • microSD card to expand internal storage

    Quote from uovervinnelig


    I tried micro SD card to install applications but I was not able to and internal storage was showing full after installing few apps. Are you directly installing on SD Card or moving applications to SD card after installing on internal storage? I don't know why Z7+ does not allow to use external storage as internal storage like other boxes Nvidia shield, Xiaomi etc. Thanks

    Hi,

    All i did was format and then insert the MicroSD card into my Z7+, went to android > Default storage equipment and choose my 64GB MicroSD card as default storage then rebooted. I have a few apps including Kodi and i have only used 1.62GB of the internal storage space and have 5.02GB free and currently my MicroSD card is using 4.21GB of 59.46GB (64GB MicroSD card) and i have not put anything on it, i leave it purposely for the box to use as default storage.

    Everything on the internal storage is mirrored onto my MicroSD card as the MicroSD card is set as default storage. I do not do anything as you mentioned like direct installing on sd card or moving apps to sd. I just select my MicroSD card as default storage as mentioned above. Then when recording in mytvonline it asks where i want to record to, my USB HDD or MicroSD card which is being used as default storage as mentioned and i have chosen my MicroSD card to record to several times now with no issues.

    I'm not sure how it's handled by the firmware, ie. when selecting default storage equipment and choosing MicroSD whether it uses space on internal storage first then the additional storage provided by my MicroSD card , what i can confirm is everything from internal storage is mirrored on my MicroSD card and i can record to my MircoSD card even when set as default storage equipment.

  • USB TV Tuner DVB-C

    Hi,

    I did a search and cannot find any USB DVB-C (cable) adaptor for the Formuler Z7+.

    Looking online it appears you would need a different Formuler device that supports and 'extra plug n play tuner slot' and a DVB-C tuner card to go in it from what i can tell.

  • Ethernet connection

    Hi seanns32,

    This is going off topic and we must keep to the topic in question, please understand as it can cause confusion and it's not related to the OPs question.

    However to answer your question, I have two providers, the one i use for Formuler box is PIA, only been with them a few weeks and they are certainly not my first choice, not for speed but other things, i run my vpn client at router level not using an app from provider.

    EDIT:
    Please also understand my router is not ISP provided which in general are very poor, my router has a 64bit dual core CPU with a hardware crypto engine built-in to the CPU designed for handling VPN connections at higher speed using encryption. However i still get better speed results than the op whether i use vpn or not and as i say i get near full line speeds, minus a few mbps here and there which is normal for any internet connection.

  • Ethernet connection

    Hi,

    The speed between the Z7+ and your router will never exceed 100Mbps as the ethernet port in the Z7+ is 10/100 NIC meaning the fastest rate it supports is 100Mbps. Most routers should say if you are getting the full link speed between router and device, so check that.

    1) What are your MAX download/upload speeds as provided by your ISP?

    2) also you say when connected to 5GHz WiFi band using laptop you get 115Mbps, do you mean that is the result you get from speedtest.net on your laptop or are you checking the speed that is shown in windows on your laptop? if the latter then that is not the speed of your internet connection, it's the speed between your laptop and router, also a laptop is much faster than an android box.

    3) Also are other devices connected using the internet bandwidth when you are performing speed tests?

    QoS, if you have a router that supports it can help as you can prioritize devices, certain traffic etc, again dependant on router but doubt that will do much seeing as we talking big differences in speed.

    My ISP i get approx 66Mbps down and 20Mbps up, using speedtest.net app on formuler z7+ and running over vpn i get full line speeds, sometimes it drops a couple of Mbps but that's normal for any internet connection let alone going over vpn using encryption.

    I don't have a very fast internet connection of 100Mbps+ as stated above to be able to test but the fact i can get my full line speed running over a vpn connection with encryption which is higher than what you are getting on your Z7+ not running over vpn i doubt it's the Z7+ box.

    The z7+ is more than capable you should get near or around full line speed.

  • Is the Z7+ worth the pain

    Hi

    I own a Z7+ and am happy with it. I use it as a multimedia hub for local and internet streaming. There will always be some bugs in any firmware/os/app(s) but there are regular updates. It's down to personal choice and only you can decide that.

    Personally android 4.4 i consider too old now and would not use it myself, the 1GB ram is rather low to for my liking, HDMI 1.4 personally i would not want anything less than HDMI 2.0 now specially if you want 4K 10bit. but again my needs are different to yours.

    I have not owned a Z+ so cannot comment on it, i'm sure it would be suitable for your needs but even if i was only using for same reason as you i would still choose the Z7+ over the Z+. I do like to future proof for at least a few years to hence i would choose Z7+ over Z+

    Hope this helps.

  • microSD card to expand internal storage

    I have a MicroSD card in mine and bought it for the purpose of allowing it to be used as internal memory by the android system.

    Also you can record to the MicroSD even when being used as internal storage by android as i have done several times although i do now record to HDD instead to not wear down the MicroSD card with to many read and writes.

  • Updating From Android 7.0 to 7.1

    Hi alandman,

    As Sam has explained it's not as simple as upgrading from android 7.0 to 7.1. However Formuler boxes come with OTA updates, what this means is when Formuler releases a new firmware and you restart your Formuler box it will automatically checks for updates on startup, when an update is available, your Formuler device will take care of the update process automatically meaning you do not have to do anything. The benefit of this is users do not have to worry about checking and applying for updates and the troubles that comes with it as it's all automatically done for you :smiling_face:

    btw welcome to the forum :thumbs_up:

  • Flash Drive

    Again as long as you can plug the external hdd into a usb port on the formuler then yes you can use a external hdd, i recommend the portable hdd's as they do not require a additional power source.

  • Is the logitech harmony 520 compatible with Formuler z7+

    No problem. I only use the original remote myself but the harmony database says compatible with green tick so there should not be any issues, it does not specifically state the 520 model, but hover over 'Harmony Infrared Remotes' after your search and it states several models and just many more, as shown in pic below. So maybe you should contact Logitech to confirm if that specific model 520 remote works.

    24qqufn.png

  • Is the logitech harmony 520 compatible with Formuler z7+

    Hi h3ndr1x!

    Welcome to the forum :smiling_face:

    You can check device compatibility directly with Logitech online database: https://support.myharmony.com/en-us/compatibility

    Enter manufacturer: Formuler
    Enter model: z7+

    It comes up as compatible with Harmony Infrared Remotes and Harmony Remotes with Harmony Hub.

    Once you've done your search, hover mouse over 'Harmony Infrared Remotes' and 'Harmony Remotes with Harmony Hub' for harmony remote model numbers.

    ehew3q.png

  • formuler z 7+

    Hi wullboy!

    Welcome to the forum :smiling_face:

    I purchased my first formuler device approx 4 weeks ago, prior to this i had another android box.

    I can only tell you from my own experience and i recommend the Formuler Z7+ over other boxes, there's so many out there as you say. Here is a quote of mine from another thread.

    Quote

    The box i had prior to the Formuler Z7+ which cost double the price and was never mentioned prior to purchase required installing unofficial custom firmware from a community forum with no audits, then install patches, addons just to get the basics working and then still riddled with bugs and a support team that was in denial and blamed the customer, manufacturer did not care hence the unofficial community custom firmware and the support was from the distributor, manufacturer did not want to know or supported there users and i paid double the price of the Formuler Z7+ and that's before even going into when using kodi how i had to install wrappers and addons just to play a basic video and that came with green/pink video being displayed, when it did play a video fine it stuttered, freezed and crashed regularly. Honestly it was a nightmare.


    Obviously not all boxes are like that but i've not tried some of the other popular ones out there. Truth is everyone has personal tastes and differences, whether it be the user interface, shape/colour of box.

    I am not going to pretend everything is perfect, every android box or anything for that matter than runs firmware/software etc will have bugs. Sure this box has some bugs but there are regular updates to fix those pesky bugs (many cheap boxes won't get any updates and no support, depending what you buy) and it's definitely the most stable box and firmware that i have tried.

    If you have any other questions then please just ask. :smiling_face:

  • Picture for one sec. black

    Hi,

    First i would try replacing the HDMI cable, i have had things like this happens with a faulty cable being to blame, infact i am waiting for a new hdmi myself as the current one seems to be on it's way out.

    I recommend going for a HDMI 2.0 cable if your tv has a HDMI 2.0 port. Also use 'resolution' button on remote and change the resolution to see if it still happens. (just don't change it to a resolution your tv does NOT support or you will get blank screen)

    Also is it my eyes or can i see the homescreen background animated as in moving like circles or something? or is it reflection from something moving that can't be seen? on my tv the homescreen it appears still with no movement, just curious.

  • How Do I Install apk from usb key?

    Hi,

    Just for future reference.

    With android you need a file manager to properly find anything, there is a basic one on the z7+ (and probably other formuler boxes) but i recommend checking out google play for a file manager that is a bit more functional.

    1) copy apk file to usb stick (use a computer/laptop) to do this.
    2) plug usb stick into formuler box
    3) use the basic file manager built in or one from the play store and navigate to the usb drive
    4) select the apk file and press ok on remote control to install
    5) it will ask you to enable 'unknown sources' you need to enable this otherwise you cannot install the apk, it's a security measure to stop average users from installing apks outside of the google play store that could be malicious, also known as sideloading.
    6) Now do step 4 again to install.

    or

    1) Install a browser on your formuler box
    2) Open browser and enter url of the apk/file you want to download
    3) Then browser will either auto download apk/file or ask you to save, choose to save if not auto downloaded
    4) Now use file manager to go to usually Downloads folder and your apk, file or whatever it was you downloaded will be there.

    This method is ideal if you have no usb drive or don't want to mess around with formatting a usb stick, copying file, plugging in to box etc.

    Hope this helps.

  • Flash Drive

    Hi popeys05,

    Sorry for the late reply.

    As long as it's a usb 3.0 or usb 2.0 flash storage then 99% of them will work. It's down to personal choice. I advise to not go for unbranded types and only buy from reputable retailers or sellers with excellent feedback on likes of ebay/amazon third-party sellers as there are many fakes and some even come with malware as a bonus lol (think ebay).

    I checked out the one you are talking about, again it will be fine. One thing to note, i remember (check amazon reviews) that these very small usb flash storage drives generate allot of heat, so be cautious about that and if in doubt maybe go for a standard size one in same colour as your z7+ so the usb drive does not stand out when plugged into box.

    Hope this helps.

  • Flash Drive

    Hi popeye05,

    Personally as you can buy them so cheap nowadays i would go for a USB 3.0 flash storage drive as the Formuler Z7+ has a USB 3.0 port, so to benefit from the higher speeds USB 3.0 offers you over USB 2.0 you would need a USB 3.0 flash storage drive.

    Just note the formuler z7+ comes with 1 x USB 2.0 and 1 x USB 3.0 port.

    If you buy a USB 3.0 flash storage drive then make sure you plug it in to the USB 3.0 port and not the USB 2.0 port on the Formuler Z7+ otherwise you will only get USB 2.0 speeds, usb is backward compatible, you could for example plug a usb 3.0 flash drive into the USB 2.0 port but you are then restricted to USB 2.0 speeds. The usb 3.0 port is distinguishable by it's blue colour coding.

    Personally i like Sandisk myself and tend to go for the Sandisk Extreme usb 3.0 range, reasonable price and read/write speeds, always usually on sale on likes of amazon. I don't use USB flash drives on my z7+, i have a HDD plugged in permanently into the usb 3.0 port which stores all my media, and have a microsd card installed to use as default storage for android.

    Hope this helps.

  • MYTVOnline add two IPTV providers

    Hi ARAmos,

    Just to be sure please try the following:

    1) open mytvonline app
    2) once opened press 'menu' button on your remote control
    3) use arrow keys on your remote control and select 'PORTALS' then press ok.
    4) Now press left arrow on remote to deselect existing portal and use arrows on remote to select one that says '+ Edit Portal' (a empty poratl) then use right arrow to edit it.

    The mytvonline app allows up to 5 portals.

    If still no luck please provide the following information:

    Model: Formuler Z Prime / Formuler Z / Formuler Z+ / Formuler Z7+ / Formuler Z etc.
    Firmware version and date: ?
    MYTVOnline version and date: ?
    Factory reset done and when: yes /no

    If you can provide any additional information such as a picture or video to show the problem then please also provide these to.

  • Android Sicherheitspatch

    I have to agree with @makiadi61 on this. Security patch level is to far behind. There have been multiple high severity and critical security patches since April 2017, source: https://source.android.com/security/bulletin/ (you can use side menu to view by year / month). Not having a go or anything :smiling_face:

    google translate (be warned):
    Google Übersetzer (sei gewarnt):
    Dem muss ich @makiadi61 zustimmen. Sicherheits-Patch-Ebene ist weit zurück. Seit April 2017 gibt es mehrere hochgradige und kritische Sicherheitspatches, Quelle: https://source.android.com/security/bulletin/ (Sie können das Seitenmenü für die Anzeige nach Jahr / Monat verwenden). Nicht gehen oder irgendetwas :smiling_face:

  • Wifi won't connect anymore?

    Hi redrooster,

    Sounds like to me either you have a faulty antenna or your router is rejecting/dropping the connection or even along the lines of dhcp having issues/conflicts on router, every router is different so it's impossible to give exact instructions.

    1) cog icon -> android -> Wifi -> cog icon (top right) . Make sure 'Keep Wi-Fi on during sleep' is set to 'Always'. Allot of connection problems can be caused by Wi-Fi turning off when device sleeps and then have issues reconnecting. Should be set to 'Always' anyway but worth a check.

    2) There isn't anything you can really do to diagnose this issue on the formuler box. Truthfully you could do with logging into your router web-gui and checking the router logs, this is where you would find any potential evidence of problems with the connection trying to be established.

    3) You could try a factory reset on box just to see if it would connect afterwards but you will loose everything (basically you would be starting from scratch again).

    If you can, i am sure you know already, it's always best to use a cable (ethernet) rather than wifi on such devices for a stable connection, just a suggestion but i know not suitable or possible for everyone.

    You say the antenna worked before though so could have just become faulty. Hard to diagnose but if you can, i'd be peaking at those router logs whilst trying to connect formuler box to your wifi for any clues.