Apple TV not letting me sign in

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1st Official Post

    So downloaded the Apple TV app from google play store. Installed fine and went to open it up. Used the qr code on my iPhone and phone said signed in etc.

    The tv refreshed and asked for me to confirm my email and password but after entering my password, it says signed in failed wait a while.
    Restarted the box and everything but still comes up with the same message.

    Yes I have a full subscription for Apple TV. I have the app on my tv and that works fine but for some reason it doesn’t want to log in to the app on the z12.

    Any ideas??

    • Official Post
    Quote from Yas786

    So downloaded the Apple TV app from google play store. Installed fine and went to open it up. Used the qr code on my iPhone and phone said signed in etc.

    The tv refreshed and asked for me to confirm my email and password but after entering my password, it says signed in failed wait a while.
    Restarted the box and everything but still comes up with the same message.

    Yes I have a full subscription for Apple TV. I have the app on my tv and that works fine but for some reason it doesn’t want to log in to the app on the z12.

    Any ideas??

    Here is the workaround:

    1. Please uninstall the current Apple TV app.

    2. Reinstall the version that is in the Market app on your home screen.

    3. When you sign-in, please use the QR code to sign in.

    * Make sure you don't update the app.