MyTVOnline2 Not Working - Error Code 7

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    Model:    Retail Box or Provider Box: RetailFirmware version: 1.4.60MYTVOnline 1 / MYTVOnline 2 version: MyTVONline2

    Connection with provider: MAC RegistrationBox connected with: WiFiDid you factory reset your device? and when?: Yes, March 16, 2020Picture url (only https):Video download url (only https):What issue(s) are you having? I try to launch the portal and I get error code 7 and it will not connectWhat was you expecting to happen? Should launch my streaming service that I have purchasedWhat happened instead? Nothing - Get error code 7 and that is it. I only purchased the box on Thursday, March 12, 2020/. It was working from March 13th until the 16th and then it just stopped connecting.How can we reproduce the issue you are having? What have you tried if anything to rectify the issue?