Issues connecting IPTV

Hi everyone,

Just came back from a holiday and have issues connecting to IPTV on Z11 pro and Z11 pro max. Both give the the same error no internet connection.
All other apps on both formuler devices are able to connect to the internet and can watch YouTube.

Deleted MTO3 and reinstalled on the pro max, gave me error 1010.
Contacted the provider and they can’t find any issues on my account.

The thing is, on my Z+ Neo the connection works just fine.
Any suggestions were to look/find the issue.

Thanks in advance.

Henkie,

I didn’t but have the url, user and password written down on notepad.

Quote from henkie

Please try with these credentials to add a new Portal,as code 1010 means incorrect URL .

Make sure to make no typo errors, is often reason for connection failure.

Strange, the same url was alive and running for a few years.

Suddenly it stopped on both z11 boxes but still running on z+ neo.

Quote from SAM

Do you use on the box or somewhere else in your Network Cloudflare DNS? If yes , this is the problem. Change DNS to Google DNS and it will work again.

As far as I know I don’t use cloudfare, unless it’s on my router, have to check.

SAM  henkie

Seems my internet provider did an update on my router, had to reconfigure all settings.
Afterwords did a reset on my raptor router, now it works again.

Both thanks for advice.