Server returned http 401 code 1005-400

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1st Official Post

    Hi everyone,

    I've been having an issue for the past 3 days with my Formuler Z11 Pro Max and MOL3: I no longer have access to the channels, VOD, and series.
    I get this error message: "Server returned http 401 code 1005-400".
    I've done a factory reset, installed Nord VPN just in case, and I'm still having the same problem.
    I contacted my provider, who gave me a list of servers, and it's still the same error message.
    I use portal stalker with no ID and password.
    I don't think it's coming from my provider, since my mother, who uses a Z9 Pro with a subscription from the same provider, has it working perfectly fine.
    I tried with Tivimate but it don't works too.
    I suspect my Mac adress has been usurped, do you think is that possible ?

    • Official Post
    Quote from Mehdi_Terranee

    I suspect my Mac adress has been usurped, do you think is that possible ?

    Good possible, but this should your Provider see if same MAC ID try to connect.

    You have two options:

    1. MAC ID Account refresh from provider with new url.

    2. Change to XC Api Portal with login data.