I can't access the application

pedro silva · March 4, 2026 at 9:19 PM

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Good evening, I can't access the application using mobile data. I have two different SIM cards from two different carriers; one card works, the other doesn't. I already called the carrier, and they said there are no restrictions on their end; everything is selected in the phone's settings.

Boa noite gostaria de saber nao consigo aceder aplicação com os dados móveis tenho dois cartões diferentes um da para entrar e funciona no outro de outra operadora nao funciona ja liguei para a operadora e disseram me que nao tem nenhuma restrição da parte deles queria saber qual o problema para nao dar

SAM · March 4, 2026 at 9:50 PM Official Post

Please edit your posting and translate into English, this is only English Forum. Please read forum rules, thx.

F_Peter · March 5, 2026 at 1:39 AM Official Post

Quote from pedro silva

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Good evening, I can't access the application using mobile data. I have two different SIM cards from two different carriers; one card works, the other doesn't. I already called the carrier, and they said there are no restrictions on their end; everything is selected in the phone's settings.

mobile data connection may be restricted from your IPTV service provider.

I suggest you check with them.

pedro silva · March 5, 2026 at 2:32 AM

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But I have two mobile data cards from two different carriers; one works with data, the other doesn't. If the IPTV service provider had limited the mobile data, it shouldn't have any problems

SAM · March 5, 2026 at 9:34 PM Official Post

If one work and other not but restricted to watch IPTV, then you can install VPN and try again with non working card. Test.

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